Wipro is organizing Walk-in drives for Associate at Kolkata.Please carry any one govt ID proof, along with your updated resume.Ensure you mention HR BIMAN MITRA at the top of your resume, along with the source details.Wipro Limited is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies.
JOB DESCRIPTION
Designation: Associate
Eligibility:
Any Fresher/Experience can apply.
Any undergraduate/Diploma/Graduate/Post Graduate (except LLB) can apply.
Currently pursuing from regular university are not eligible.
Must have good communication skills.
Must be comfortable with working in night shifts (24/7).
Must be an immediate joiner.
Must be comfortable with Voice process.
Must be comfortable with WORK FROM OFFICE.
Roles and Responsibility:
Resolving customer queries.
Handling Customer information with Integrity and Sensitivity.
Ability to learn and apply detailed procedures
Answering questions from customers about the features and capabilities of our Products
Handle complaints and objections effectively should try to resolve the same without escalation
Quickly and accurately performing multi-tasks like talking, listening, documenting information, seeking information and problem solving
Probing and discovering customers needs and understand customer view point
Transfer incorrect customer contact to the correct department
Perks and Benefits:
One way pick up or drop will be provided.
Shift allowances are there depending on the shift your project will allocate you.