HCLTech is a leading global IT services and consulting company, providing solutions in technology, engineering, and business process outsourcing (BPO).
With operations in 60+ countries, HCLTech supports global clients in areas like finance operations, customer service, digital transformation, and enterprise solutions. It is well known for its BFSI and finance process outsourcing (F&A) services.
Job Details Table
| Category |
Details |
| Company Name |
HCLTech |
| Job Role |
OTC Collections (Order to Cash) |
| Department |
Customer Success / Operations |
| Employment Type |
Full Time, Permanent |
| Industry Type |
IT Services & Consulting |
| Experience Required |
2 – 5 Years |
| Salary |
Not Disclosed |
| Location |
Chennai (Navalur) |
| Openings |
20 |
Walk-in Interview Details
| Details |
Information |
| Dates |
27 March – 28 March |
| Time |
9:00 AM – 12:00 PM |
| Venue |
ETA 3 – HCL Navalur, OMR, Chennai |
| HR Contact |
Suryapriya |
Job Summary
| Aspect |
Details |
| Core Role |
Manage collections in Order-to-Cash (OTC) process |
| Focus Areas |
Receivables, collections, dispute handling |
| Work Nature |
Operations + customer interaction + finance |
| Shift |
Night Shift |
Key Responsibilities
| Area |
Responsibilities |
| Collections |
Handle high-profile accounts and aged receivables |
| Receivables Management |
Achieve monthly/quarterly debt & cash targets |
| Dunning Process |
Follow up with customers for payments |
| Dispute Handling |
Manage disputes and payment issues |
| Write-offs |
Identify bad debts and recommend write-offs |
| Compliance |
Follow collection strategies & SLAs |
| Process Improvement |
Suggest system/process enhancements |
| Customer Handling |
Work with difficult/insolvent customers |
| Reporting |
Maintain accurate collection records |
Required Skills
| Skill Category |
Details |
| Finance Knowledge |
OTC process, receivables, collections |
| Communication |
Strong verbal & written English |
| Negotiation Skills |
Handling customers for payments |
| Technical Skills |
MS Office (Excel), basic systems knowledge |
| Analytical Skills |
Problem-solving, data handling |
| Soft Skills |
Teamwork, adaptability, customer focus |
Educational Qualification
| Level |
Qualification |
| UG |
Any Graduate |
| Preferred |
B.Com / MBA (Finance) |
Desired Candidate Profile
| Criteria |
Details |
| Experience |
Minimum 2 years in OTC Collections |
| Joining |
Immediate or within 15 days |
| Work Shift |
Willing to work in Night Shift |
| Background |
Finance / Accounts preferred |
| Other |
Voice process experience accepted |
Role Highlights
| Aspect |
Summary |
| Level |
Entry to Mid-Level |
| Exposure |
International clients, collections process |
| Growth |
Career in F&A / BPO / finance operations |
| Work Type |
Target-driven + customer interaction |
Why This Role is Valuable
- Opportunity to work with a top IT company (HCLTech)
- Exposure to global OTC / collections process
- Strong experience in finance operations + client handling
- Good entry into corporate finance/BPO careers
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