HCLTech is a leading global IT services and consulting company, providing solutions in technology, engineering, and business process outsourcing (BPO).
With operations in 60+ countries, HCLTech supports global clients in areas like finance operations, customer service, digital transformation, and enterprise solutions. It is well known for its BFSI and finance process outsourcing (F&A) services.
Job Details Table
| Category | Details |
|---|---|
| Company Name | HCLTech |
| Job Role | OTC Collections (Order to Cash) |
| Department | Customer Success / Operations |
| Employment Type | Full Time, Permanent |
| Industry Type | IT Services & Consulting |
| Experience Required | 2 – 5 Years |
| Salary | Not Disclosed |
| Location | Chennai (Navalur) |
| Openings | 20 |
Walk-in Interview Details
| Details | Information |
|---|---|
| Dates | 27 March – 28 March |
| Time | 9:00 AM – 12:00 PM |
| Venue | ETA 3 – HCL Navalur, OMR, Chennai |
| HR Contact | Suryapriya |
Job Summary
| Aspect | Details |
|---|---|
| Core Role | Manage collections in Order-to-Cash (OTC) process |
| Focus Areas | Receivables, collections, dispute handling |
| Work Nature | Operations + customer interaction + finance |
| Shift | Night Shift |
Key Responsibilities
| Area | Responsibilities |
|---|---|
| Collections | Handle high-profile accounts and aged receivables |
| Receivables Management | Achieve monthly/quarterly debt & cash targets |
| Dunning Process | Follow up with customers for payments |
| Dispute Handling | Manage disputes and payment issues |
| Write-offs | Identify bad debts and recommend write-offs |
| Compliance | Follow collection strategies & SLAs |
| Process Improvement | Suggest system/process enhancements |
| Customer Handling | Work with difficult/insolvent customers |
| Reporting | Maintain accurate collection records |
Required Skills
| Skill Category | Details |
|---|---|
| Finance Knowledge | OTC process, receivables, collections |
| Communication | Strong verbal & written English |
| Negotiation Skills | Handling customers for payments |
| Technical Skills | MS Office (Excel), basic systems knowledge |
| Analytical Skills | Problem-solving, data handling |
| Soft Skills | Teamwork, adaptability, customer focus |
Educational Qualification
| Level | Qualification |
|---|---|
| UG | Any Graduate |
| Preferred | B.Com / MBA (Finance) |
Desired Candidate Profile
| Criteria | Details |
|---|---|
| Experience | Minimum 2 years in OTC Collections |
| Joining | Immediate or within 15 days |
| Work Shift | Willing to work in Night Shift |
| Background | Finance / Accounts preferred |
| Other | Voice process experience accepted |
Role Highlights
| Aspect | Summary |
|---|---|
| Level | Entry to Mid-Level |
| Exposure | International clients, collections process |
| Growth | Career in F&A / BPO / finance operations |
| Work Type | Target-driven + customer interaction |
Why This Role is Valuable
- Opportunity to work with a top IT company (HCLTech)
- Exposure to global OTC / collections process
- Strong experience in finance operations + client handling
- Good entry into corporate finance/BPO careers
