Infosys BPM is the business-critical technology partner for the worlds most successful organizations. As a global leader in Business Transformation, Infosys provides strategic business consulting, technology, engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment
Infosys BPM Walk In
- Qualification:BCA, B.Tech/B.E., B.Sc
- Experience : 01-02 year
- Job Location: Pune
- No.of Openings: 100
- Designation:Service Desk Voice Process
- Salary:Not Disclosed
Time and Venue:
Job description
Job description
Greeting from Infosys BPM Ltd.,
We are hiring candidates for Service Desk – Senior Technology Support. Please walk-in for interview on 30 May 2024 and 31st May 2024 at Gurgaon Location
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.
Please find below Job Description for your reference:
Skill – Service Desk
Education – Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science
Work from office.
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
- Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value.
- Work from Office
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance.
