Wipro Walk-in Drive in Gurugram for UK Customer Service Process (Blended) | 7th November 2025
Wipro, a leading global IT and BPM organization, is conducting a mega walk-in drive in Gurugram for the role of Customer Service Representative (UK Process – Blended). This opportunity is open to freshers and experienced candidates (0–4 years) who are passionate about customer interaction and service excellence.
🗓️ Walk-in Interview Details
📅 Date: 7th November 2025
🕒 Time: 12:00 PM – 2:00 PM
📍 Venue:
Wipro, Candor Tech Space, Building No. 02, Ground Floor (Interview Area),
Sector-48, Gurgaon, Tikri, Gurgaon, Haryana – 122001
👥 Openings: 100
💼 Job Overview
Role: Customer Service Representative (UK Customer Service – Blended Process)
Company: Wipro
Experience: 0 – 4 years
Industry Type: BPM / BPO
Employment Type: Full Time, Permanent
Work Mode: Work from Office
Work Location: Gurugram
Shift: Rotational (24×5)
🔍 Job Responsibilities
-
Provide customer service via calls, chat, and email channels.
-
Ensure accurate and timely query resolution while maintaining defined productivity levels.
-
Build and apply client and domain knowledge to resolve issues effectively in the first conversation.
-
Maintain Service Level Agreements (SLAs) related to customer satisfaction, service level, and response time.
-
Document issues, perform necessary follow-ups, and ensure process compliance.
-
Identify and support operational improvements to enhance customer experience.
🧠 Required Skills
-
Excellent verbal and written communication skills.
-
Good analytical, listening, and problem-solving abilities.
-
Proficient in MS Office and basic computer applications.
-
Ability to work in rotational shifts.
-
Strong sense of accountability and commitment to customer satisfaction.
🎓 Eligibility Criteria
-
Education: Graduates in B.Com, B.A, B.Sc, BBA, BHM, BCA (except B.Sc IT, Stats, Math Hons, and Eco Hons).
-
Freshers: Eligible.
-
Experienced (0–30 months): Preferred.
-
Note: Full-time MBA, BE, and B.Tech graduates must have at least 6 months of BPO experience.
-
Work Environment: Any 5 days a week, rotational shifts (UK Process).
⭐ Why Join Wipro?
-
Opportunity to work with one of the top global BPM employers.
-
Performance-based incentives and defined career roadmap.
-
Training and skill enhancement programs.
-
Work-life balance with rotational shifts and 5-day work week.
-
Collaborative work culture with global exposure.
📄 Documents to Carry
-
Updated Resume (2 copies)
-
Government Photo ID proof (Aadhar / PAN / Passport / DL)
-
Passport-size photograph
-
Educational certificates for verification
🚀 Kickstart Your International Customer Service Career with Wipro!
If you have strong communication skills and aspire to work in a dynamic international environment, don’t miss this walk-in drive on 7th November 2025 at Wipro Gurugram. Build a promising career in the UK Customer Service process with one of India’s most reputed global companies.
