100 Openings: Tata Consultancy Services (TCS) Any Graduate Walk-In Drive– 1st December 2024

Job Domain: UK Banking

Job Role: Process Expert

Process: Recoveries and Collection

Job Location: Pune

Experience: 3 10 year

Candidate to Carry: Updated CV, Photocopy of Aadhaar and EPFO service history, All education /employment documents.

Skill Requirement:

• Experience in Recoveries and/or Collection processes from International banks (International geographies like US/ UK/ AUS)
• Experience in Commercial / Corporate banking is mandatory.
• Strong communication skills both written and verbal.

Job Description:

• Associates with 3-6 years of experience for Agent & 5-10 Years (for Lead) to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network.
• Strong Communication skill in English will be a key part of the role. Articulate with good email/chat/telephone manners, with the ability to be empathetic and a desire to do the right thing.
• Negotiation skills will be focused on agreeing the best way forward for repayment of debts.
• A customer relationship – Focused background would be usual.
• Ability to communicate in a professional manner.
• Efficient and effective daily client management & Managing cases in an effective and timely manner
• Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants)
• Working in a conduct policy and guidelines and adhering to all service level agreements that are in place.
• Supporting the team with ad-hoc tasks as required.

Job Requirement:

• Any full-time graduate (10+2+3).
• Candidates with 0 45 days of notice period are preferred.
• Willingness to work in any Shifts.
• Good Communication Skills Written and Oral.
• Mode of Salary credit should be through bank from all the employers (No Cash in hand)
• All educational and employment documents are mandatory to have.

PFB the norms to be followed during the Interview process.

• We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.
• Two / four-wheelers can be parked in the parking area.
• Candidates must wait in the lounge.
• Water dispensers are available.
• Rest rooms are located near the wash area of the cafeteria.

Be Part of the TCS Journey!

Join the Walk-In Drive on 1st December 2024 in Pune and explore a rewarding career in the Recoveries and Collections Process with TCS.