🌟 Accenture Walk-In Drive | Customer Support (Voice/Chat) | Gurugram | 21st June 2025 | 100+ Openings
📍 Location: Gurugram, Haryana
🗓️ Walk-in Date: 21st June 2025
🕙 Time: 10:00 AM – 4:00 PM
🏢 Venue: Accenture Office, Tower-9, Ground Floor, Unitech Infospace, Sector-21, Dundahera, Gurugram – 122001
📞 Contact HR: Shefali / Harjit
👥 Openings: 100+
💼 Experience Required: 1 – 4 Years (International Voice/Chat)
💰 Salary: Not Disclosed
🖥️ Job Type: Full Time | Permanent | Rotational Shifts
💬 Job Summary:
Accenture is conducting a walk-in interview for Customer Support Executives for Voice and Chat Process roles. This is a fantastic opportunity for professionals with experience in international BPO voice/chat support to work with a global tech leader.
🧾 Key Responsibilities:
- Resolve customer queries across voice and chat channels
- Handle escalations, complaints, and provide the best resolution within SLAs
- Ensure high levels of customer satisfaction and support experience
- Perform under pressure and deliver consistent results
- Individual contributor role with defined tasks
🧠 Who Can Apply:
- 1 to 4 years of experience in international voice/chat customer support
- Strong problem-solving and communication skills
- Ability to work in rotational shifts
- Open to graduates and undergraduates (Minimum 1 year BPO experience mandatory)
🎯 Skills Required:
- Excellent spoken and written English
- Flexible, adaptable, and solution-oriented
- Quick learner and customer-centric approach
- Capable of handling escalations and technical queries
💼 Why Join Accenture?
- Work with one of the top global IT consulting firms
- Diverse and inclusive work environment
- Opportunities for career advancement
- Stable and structured BPO setup with on-time salary and benefits
💬 Tip: Walk-in with your updated resume, valid ID proof, and experience letters.