💬 Accenture Walk-In Drive for Non-Voice Customer Support in Hyderabad | 16th–18th July 2025 | 1–3 Years Experience | 100 Openings
Join Accenture, a global leader in IT services and consulting, as they conduct a Mega Walk-In Drive in Hyderabad for Chat Support / Non-Voice Process. If you have 1 to 3 years of customer support experience and want to work in a dynamic, tech-driven environment, this is your opportunity!
🗓️ Walk-In Interview Details:
- Date: 16th to 18th July 2025 (Wednesday to Friday)
- Time: 9:30 AM – 1:30 PM
- Venue:
Accenture Solutions Pvt. Ltd
HDC 5, Divyasree Tech Park,
Lanco Hills Technology Park (P) Ltd,
IT/ITES SEZ, Sy. No. 201/Part,
Manikonda (V), Ranga Reddy, Hyderabad – 500089
📞 Contact: Mahesh
📢 Openings: 100 Positions
💼 Job Role: Chat Support (Non-Voice Customer Support)
- Industry: IT Services & Consulting
- Experience Required: 1 – 3 Years
- Location: Hyderabad (Work from Office)
- Salary: Not Disclosed
- Employment Type: Full-Time, Permanent
🧠 Key Responsibilities:
- Customer Interaction
- Provide support via live chat
- Respond to inquiries professionally and quickly
- Help customers with technical issues, orders, and general queries
- Issue Resolution
- Troubleshoot problems effectively
- Escalate complex issues when necessary
- Maintain a calm and customer-friendly tone
- Chat Handling & Productivity
- Manage multiple chats simultaneously
- Meet targets for response time, quality, and satisfaction
- Product & Policy Knowledge
- Stay updated with latest services, products & policies
- Explain solutions clearly and accurately
- Documentation
- Accurately log customer interactions and resolutions
- Record issues for future analysis and quality review
✅ Who Can Apply?
- Graduates from any discipline
- 1 to 3 years of experience in non-voice customer support / chat support
- Strong communication and multitasking skills
- Comfortable with rotational shifts
- Proficient in MS Office and typing
📊 Performance Metrics (KPI):
- Chat response time
- First-contact resolution rate
- Customer satisfaction (CSAT) scores
🌟 Why Join Accenture?
- Work with a Fortune Global 500 company
- Career growth and learning opportunities
- Exposure to international clients
- Collaborative and tech-forward work culture
- Competitive salary with performance-based perks
📢 Walk in from 16th to 18th July and take the next step in your career with Accenture!
