Start Your Career with HCLTech! Walk-In for Customer Service Representative (Non-Tech) Role – Lucknow
HCLTech, one of India’s leading IT and consulting firms, is conducting a Mega Walk-In Drive on 18th July 2025 in Lucknow for the position of Customer Service Representative (CSR). This is an excellent opportunity for non-technical graduates to begin their professional journey with a global brand.
With over 50 openings, freshers from various streams like BA, B.Com, BBA, B.Sc, BBM, and non-B.Tech backgrounds are encouraged to apply.
Job Overview:
- Role: Customer Service Representative (Non-Technical)
- Experience: 0 Years (Freshers Welcome)
- Employment Type: Full Time, Permanent
- Industry: IT Services & Consulting
- Department: Customer Success, Service & Operations
- Salary: Not Disclosed
- Education: UG – Any Graduate (Non-B.Tech only)
- Shift: Night Shift
- Location: HCLTech Campus, Lucknow
Walk-In Interview Details:
- Date: 18th July 2025
- Time: 9:30 AM – 5:30 PM (Best to arrive between 11:00 AM – 4:00 PM)
- Venue:
HCLTech, SDC1 Building, Ground Floor
Village Kanjehara, Chack Gajaria Farms,
Sultanpur Road, Mastemau,
Lucknow, Uttar Pradesh – 226002
(Entry via Gate 1) - Contact Person: Arpana Singh
Key Responsibilities:
- Provide exceptional customer support via email, chat, and social media
- Resolve customer queries, address complaints, and provide suitable solutions
- Maintain CRM records with high accuracy
- Collaborate with team members to achieve service targets and KPIs
- Uphold quality and service standards consistently
Who Can Apply:
- Freshers only (0 years experience)
- Non-B.Tech graduates only (BA, B.Sc, B.Com, BBA, BBM, BCA, etc.)
- Strong communication skills and a customer-focused attitude
- Willing to work night shifts
- Eagerness to build a career in customer service and operations
Documents to Carry:
- Updated Resume (2 hard copies)
- Government-issued ID (original & photocopy)
- Recent passport-size photographs
Why Join HCLTech as a Fresher?
- Work with one of India’s top IT giants
- Get trained in real-time customer service processes
- Excellent workplace, learning environment, and growth potential
- Build a strong foundation for a future in IT-enabled services
