Explore the convenience of working from home with Sutherland, a global leader in business process transformation. Sutherland is conducting urgent walk-in interviews for work-from-home roles from 10th to 13th December 2024. This opportunity is open to any graduate, providing an excellent chance to join a dynamic and innovative organization.
Job description
Please mention Thrisha, HR on top of your resume.
Bachelor’s degree with 1-6 years of experience in International Voice process or International AR Collections
Understanding of Accounts Receivables process
Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
Monitor high-risk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet the monthly productivity goals
Reconcile complex accounts and have excellent attention to detail
Prepare daily aging report
Strategize the portfolio
Fix the root cause and collect
Work with internal and external stakeholders for better resolution
Provide visibility to the leadership
WORK FROM HOME (Candidate should be based in Tamil Nadu, Kochi, Bangalore, Hyderabad, Bhopal or Mumbai only). Should be ready to relocate to Chennai when there is a business requirement.
International voice experience is a must.
Candidate Must have Very Good Communication Skills in English.
Final Note:
Don’t miss this chance to join Sutherland as part of its work-from-home team. Attend the Walk-In Interview from 10th to 13th December 2024 and kick-start your career in a flexible and innovative work environment.
