🌍 WNS Holdings Hiring for International Voice & Chat Process – Customer Service | Mumbai, Thane, Navi Mumbai
Kickstart your global career with WNS Holdings, a leading BPM company known for excellence in customer support services.
Join the International Voice/Chat Process team and be part of a dynamic, fast-paced environment where communication meets innovation.
📅 Walk-In Drive Details
Dates: 13th – 14th November 2025
Time: 11:00 AM – 4:00 PM
Venue:
📍 WNS Global Services Pvt. Ltd.,
6th Floor, Centaurus Building,
Hiranandani Estate, Thane (West) – 400607
📞 Contact Person: Harsha Janyani
📱 Phone: 9930912316
🏢 About the Role
Role: International Voice Process Executive – Customer Service (Chat Support)
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full-Time, Permanent
💼 Job Responsibilities
- Handle and resolve customer queries via chat and voice.
- Deliver excellent customer experience with professional and timely responses.
- Work in collaboration with global clients to ensure service excellence.
- Maintain service quality metrics as per company standards.
🎓 Eligibility Criteria
✅ Qualification: HSC / Any Graduate
✅ Experience: Minimum 6 months in Chat or Voice Process (International preferred)
✅ Communication: Excellent verbal and written English skills
✅ Availability: Immediate Joiners preferred
🕒 Shift & Work Details
- 🌎 24/7 Rotational Shifts
- 🗓️ 5 Days Working (2 Rotational Week Offs)
- 💰 Salary: Based on experience and last drawn CTC
📄 Documents to Carry
- 2 Copies of Updated Resume
- Government ID Proof (Aadhaar / PAN / Driving License)
- Educational Certificates
- Passport-size Photograph
🚀 Why Join WNS Holdings?
- Work with a global BPM leader serving Fortune 500 clients
- Build your career in international customer support
- Gain exposure to world-class communication processes
- Attractive salary and career growth opportunities
📍 Walk-In Venue:
WNS Global Services Pvt. Ltd.,
6th Floor, Centaurus Building,
Hiranandani Estate, Thane (West) – 400607
🗓️ Walk-In Date: 13th – 14th November 2025 | ⏰ 11:00 AM – 4:00 PM
📞 Contact HR: Harsha Janyani – 9930912316
✨ Apply Now and Join WNS Holdings for an Exciting International Voice Process Career!