WNS Global Services Walk-In Drive 2025 | Customer Service Associate – Thane / Vikhroli West
Mega Walk-In Hiring | Customer Service Associate (Back Office) – WNS Holdings Mumbai
WNS Global Services is conducting a Mega Walk-In Drive for Customer Service Associates (Back Office / International Process) at Vikhroli West, Mumbai.
This is an excellent opportunity for freshers and candidates with 0-1 years experience to start a rewarding career in BPM/BPO operations with a reputed global company.
📅 Walk-In Interview Details
Date: 16th – 17th October 2025
Time: 12:00 PM – 3:00 PM
Venue:
WNS Global Services
Plant 11, Godrej and Boyce, Vikhroli West, Mumbai, Maharashtra
📞 Contact Person: Harsha Janyani – 9930912316
✉️ Email: harsha.janyani@wns.com
Pickup & Drop Facilities: Available
Shift: Rotational shifts including night shifts
Week Offs: 1 rotational weekly off
💼 Job Overview
Role: Customer Service Associate (Back Office / International Process)
Experience: 0 – 1 years (Freshers welcome)
Location: Thane / Vikhroli West, Mumbai
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full-Time, Permanent
🎯 Key Responsibilities
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Handle backend operations and support for international clients
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Respond efficiently to customer queries and process requests accurately
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Ensure data accuracy and compliance with internal process guidelines
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Maintain detailed logs and records for audit and reporting purposes
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Collaborate with team members to enhance customer satisfaction
✅ Required Skills & Qualifications
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Excellent written and verbal communication skills
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Strong comprehension and analytical abilities
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Customer-centric approach with problem-solving mindset
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Ability to work in rotational shifts, including night shifts
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Minimum Qualification: Any Graduate
🌟 Why Join WNS Global Services?
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Work with a top global BPM company with international clients
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Rotational shifts with pickup & drop facility for convenience
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Opportunity to gain hands-on experience in customer support operations
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Career growth and learning in a structured work environment
📝 How to Apply
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Walk in directly to the WNS Vikhroli West Office on the given dates and timings
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Carry an updated resume, valid government ID, and passport-size photograph
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Mention Harsha Janyani as a reference on your resume
