Wipro Limited is a global leader in IT services, consulting, and business process outsourcing (BPO).
Operating in 60+ countries, Wipro delivers solutions in customer support, digital transformation, cloud, and business operations. It is well known for its international voice processes and customer service operations, especially for global clients.
Job Details Table
| Category |
Details |
| Company Name |
Wipro |
| Job Role |
Associate (Customer Service Representative) |
| Department |
Customer Success / Operations |
| Employment Type |
Full Time, Permanent |
| Industry Type |
IT Services & Consulting |
| Experience Required |
0 – 3 Years |
| Salary |
Up to ₹4.2 LPA |
| Location |
Gurugram |
| Openings |
1 |
Walk-in Interview Details
| Details |
Information |
| Date |
26 March 2026 |
| Time |
12:00 PM – 2:00 PM |
| Venue |
Wipro, Tower 2, Candor Techspace, Sector 48, Gurgaon |
| Contact Person |
Yatharth Srivastava |
Job Summary
| Aspect |
Details |
| Core Role |
Customer service for UK clients |
| Process Type |
International Voice (Inbound B2B) |
| Shift |
Day Shift (UK hours) |
| Work Mode |
Work from Office |
Key Responsibilities
| Area |
Responsibilities |
| Customer Support |
Handle inbound calls from international clients |
| Query Resolution |
Resolve customer issues effectively |
| Communication |
Maintain professional communication |
| Service Quality |
Ensure high customer satisfaction |
| Process Adherence |
Follow company guidelines |
Required Skills
| Skill Category |
Details |
| Communication |
Excellent English speaking skills |
| Customer Handling |
Problem-solving, patience |
| Soft Skills |
Teamwork, adaptability |
| Work Style |
Target-oriented, professional |
Educational Qualification
| Level |
Qualification |
| UG |
B.Com, B.A, BCA, BBA, BHM, B.Sc |
| Note |
MBA/B.Tech require 6 months BPO experience |
Desired Candidate Profile
| Criteria |
Details |
| Experience |
Freshers to 3 years |
| Joining |
Immediate joiners preferred |
| Shift |
Comfortable with UK day shifts |
| Eligibility |
Voter ID or Passport mandatory |
Benefits
| Benefit |
Details |
| Work Days |
5 days working |
| Off Days |
Fixed Saturday & Sunday off |
| Transport |
One-side cab (drop) |
| Insurance |
Provided |
Important Notes
- B.Tech & MBA freshers are not eligible
- Carry mandatory ID proof (Voter ID / Passport)
- Immediate joiners preferred
Role Highlights
| Aspect |
Summary |
| Level |
Entry-Level |
| Exposure |
International B2B customer support |
| Growth |
Career in BPO / ITES |
| Work Type |
Voice-based |
Why This Role is Valuable
- Opportunity to work with Wipro (top MNC)
- Fixed weekend off + day shift (rare in BPO)
- Exposure to UK international clients
- Good starting salary for freshers
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