Wipro Recruitment 2023.Wipro recruiting B.Com,BBA,M.Com,MBA for Associates-Back Office-Non Voice Position.Wipro Limited (formerly, Western India Palm Refined Oils Limited) is an Indian multinational corporation that provides information technology, consulting and business process services..Eligibility for the Associates-Back Office-Non Voice as follows.
Vacancy summary details :
- Company Name:Wipro
- Location :Gurgaon/ Gurugram
- Post Name: Associates-Back Office-Non Voice
- Qualification: B.Com,BBA,M.Com,MBA
- Experience: 0-36 months
- No of Vacancies:NA
- Details of Salary:NA
- Opening date for online Application: 19/08/2023
- Mode of application :Walk In
- Time And Venue : 24 August , 11.00 AM – 1.00 PM
Building 2, Candor Tech Space, IT/ITES,SEZ, Tikri, Sector-48, Gurgaon – 122001Contact – Sandeep
Job Description/Skills Required
– Position: Associate (Process: US HR operations)
– Shift: Night Shift (Both Side Transport)
– Experience: 0-36 months
– Basic knowledge of MS Office & Excel
– Strong communication skills
**Summary of Responsibilities:**
– Handle incoming client help requests via phone and email with professionalism.
– Capture crucial user information and problem details for efficient troubleshooting.
– Acquire product knowledge to enhance client interactions and issue resolution.
– Document all queries, problem-solving steps, and resolutions.
– Follow established processes to address client inquiries within defined SLAs.
– Maintain thorough records of customer interactions as per guidelines.
– Any level of experience with basic MS Excel
– Back office/Data handling or data management
– Fixed evening shift (5 days working).
– Saturdays and Sundays are fixed off.