WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance, Manufacturing, Media and Entertainment, Professional Services, Retail & Consumer Packaged Goods, Telecom and Diversified Businesses, Shipping and Logistics, Travel and Leisure and Utilities. WNS delivers an entire spectrum of business process management services such as customer care, finance and accounting, human resource solutions, research and analytics, technology solutions, and industry-specific back-office and front-office processes.
We enable our clients to OUTPERFORM by transforming their business processes with domain expertise, partnership approach and global delivery capability. For further information, please visit http://www.wns.com
Important Details :
- Location : Gurugram
- No of Vacancies:01
- Details of Salary: 2.25-4 Lacs P.A.
- Experience:0-2 years
- Role: Associate and Senior Associate
- Qualification:Any Graduate / Result Awaited/ Pursuing
- Shifts – Rotational
- Week Offs – 2
Job description
NEED IMMEDIATE JOINERS
Job Details –
- Handle customers over Voice for the queries related to travel
- Following prescribed Client processes, Cancellation, Schedule change, Name change, Luggage EMD and Seats.
- Updating all relevant systems providing appropriate notes when required.
- Queue placements of PNR to relevant data queues for further action.
- Liase with all relevant departments to resolve customer issue.
- Monitor and action assigned queue. Perform all duties within team and personal targets.
- Must be comfortable with 24*7 work environment especially night shifts.Interested candidates can Walk-In to below address –
World Tech Park, Tower A2-A3, Sec-30, GurgaonTime – 12pm – 3pm
Days – Monday to Friday
POC – Sarthak – Sarthak.pillai@wns.com , 9910404342