💼 Kickstart Your Career with Wipro! Walk-In Drive for IT Helpdesk – Freshers Welcome!
Are you a fresh graduate or postgraduate looking for an exciting career opportunity in IT support? Wipro is hiring enthusiastic individuals for its IT Helpdesk team! If you have excellent communication skills and a passion for technology, this is your chance to join a leading global IT company.
🔹 Role: IT Helpdesk (Voice/Non-Voice)
📍 Location: Plot No.31 MIDC, Hinjawadi Phase 2 Rd, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra 411057
📆 Walk-In Date: 4th February
🕘 Timings:10.00 AM – 1.00 PM
Why Join Wipro?
✅ Excellent career growth opportunities
✅ Work in a dynamic and supportive environment
✅ Competitive salary & benefits
✅ Training and skill development programs
Job description
** WALKIN DRIVE for Graduate FRESHERS for IT Service desk on 4th-Feb-2025 / 10 am – 1 pm onwards **
Please carry a government id proof & updated CV.
Criteria :
- Must be an graduate fresher ( with all graduation marksheets)
- Should be comfortable to work in rotational shifts ( including night shifts )
- Excellent English communication skills and technical skills.
- Should be okay to work from office.
Responsibilities:
1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
Transport facility ( one way cabs will be provided )
