TELUS International (now branded as TELUS Digital) is a global Business Process Outsourcing (BPO) and digital customer experience company. It provides services such as customer support, AI data services, digital transformation, IT services, and content moderation to leading global brands.
The company is a subsidiary of TELUS Corporation, a major telecommunications company headquartered in Canada. TELUS International operates in more than 30 countries and serves clients in industries like technology, gaming, e-commerce, fintech, healthcare, and telecom.
In India, TELUS has offices in Ahmedabad, Bengaluru, Mumbai, and Noida, providing international customer support and digital operations services.
Gaming Specialist – Job Details (Non-Voice Process)
| Category |
Details |
| Company Name |
TELUS International |
| Job Role |
Gaming Specialist (Non-Voice Process) |
| Department |
Customer Success, Service & Operations |
| Industry Type |
BPM / BPO |
| Employment Type |
Full Time, Permanent |
| Experience Required |
0 – 4 Years |
| Salary Package |
₹3 – ₹4 LPA |
| Job Location |
Gandhinagar / Ahmedabad |
| Number of Openings |
40 |
| Education Qualification |
UG: Any Graduate |
Key Job Responsibilities
| Responsibility Area |
Details |
| Customer Support |
Assist gaming customers through non-voice channels such as chat or email. |
| Issue Resolution |
Identify customer problems and provide suitable solutions. |
| Customer Experience |
Deliver high-quality service with quick and accurate responses. |
| Knowledge Base Development |
Create and maintain documentation to improve future customer support responses. |
| Problem Solving |
Provide resolution resources for gaming-related issues. |
| Team Collaboration |
Share best practices and learn from team members. |
| Skill Development |
Participate in training and development opportunities. |
| Process Improvement |
Help improve support processes and customer satisfaction. |
Preferred Candidate Profile
| Criteria |
Details |
| Education |
Any Graduate |
| Experience |
0 – 4 Years |
| Gaming Knowledge |
Interest or experience in gaming is preferred |
| BPO Experience |
Minimum 1 year in International BPO process (preferred) |
| Communication Skills |
Excellent written and verbal English |
| Work Environment |
Comfortable working in 24×7 rotational shifts |
| Personal Skills |
Adaptability, problem-solving ability, and teamwork |
Perks and Benefits
| Benefit |
Details |
| Salary |
₹3.2 – ₹4 LPA |
| Transport Facility |
Pick-up and Drop available |
| Medical Support |
Free online doctor consultation |
| Health Insurance |
Medical Insurance coverage |
| Life Insurance |
Company provided |
Walk-In Interview Details
| Category |
Details |
| Interview Date |
19 March 2026 |
| Interview Time |
12:00 PM – 4:00 PM |
| Venue |
TELUS Digital, 1st Floor, Fintech One, GIFT City, Gandhinagar – 382355 |
| Location |
Gandhinagar, Ahmedabad |
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