Teleperformance (TP) is a leading global provider of customer experience and business process outsourcing services. With operations in multiple countries, TP delivers high-quality customer support solutions across industries including banking, telecom, and e-commerce.
Job Details
| Category | Details |
|---|---|
| Role | Customer Care Executive (Outbound Voice) |
| Department | Customer Success, Service & Operations |
| Experience | 0 – 2 Years |
| Qualification | Minimum 12th Pass |
| Job Location | Kolkata (Salt Lake Sector V) |
| Employment Type | Full Time, Permanent |
| Industry | BPM / BPO |
| Openings | 5 |
| Salary | ₹1.5 – 1.75 LPA (Approx ₹12.2K in-hand) |
Walk-in Interview Details
| Details | Information |
|---|---|
| Dates | 23rd April – 30th April 2026 |
| Time | 12:00 PM – 4:00 PM |
| Venue | Godrej Waterside Building, 16th Floor, Tower 2, Block DP, Salt Lake Sector V, Kolkata – 700091 |
| Contact | Abhiroop Roy – 7003303007 |
Job Summary
- Handle outbound calls for banking process
- Assist customers with queries and provide information
- Ensure high customer satisfaction
- Work in a fast-paced voice process environment
Key Responsibilities
- Make outbound calls to customers
- Resolve customer queries effectively
- Provide product/service information
- Maintain service quality and performance metrics
- Achieve customer satisfaction targets
Skills Required
- Good communication skills (English & Hindi)
- Basic customer handling skills
- Interpersonal and problem-solving abilities
- Willingness to work in voice process
Eligibility Criteria
- Minimum 12th pass
- Freshers and experienced candidates can apply
- Immediate joiners preferred
- Aadhaar must be linked with contact number
- No leave commitment for first 90 days
Shift Details
- Morning shift window: 8 AM – 8 PM
- Any 9-hour shift
- 6 days working + 1 rotational off
Perks & Benefits
- EPFO & ESIC benefits
- Language allowance
- Flexible shift options
Important Notes
- Immediate joining required
- Outbound domestic voice process
- Candidates can directly contact HR before walk-in
Why Join?
- Entry-level friendly job (no graduation required)
- Opportunity to start career in banking BPO
- Stable role with benefits
 Walk In Interview for Freshers & Experienced from 23rd April – 30th April 2026){kind=link}
 Walk In Interview for Freshers & Experienced from 23rd April – 30th April 2026){kind=link}