Tech Mahindra is a leading global provider of IT, networking, and business process outsourcing solutions. Part of the Mahindra Group, the company delivers customer experience services to international clients with strong growth opportunities in voice and non-voice processes.
Job Details
| Category | Details |
|---|---|
| Role | Chat Support Executive (International Process) |
| Department | Customer Success, Service & Operations |
| Experience | 0 – 3 Years |
| Qualification | Graduate / Undergraduate |
| Job Location | Noida (Sector 62) |
| Employment Type | Full Time, Permanent |
| Industry | BPM / BPO |
| Openings | 100 |
| Salary | ₹3.5 – 4.5 LPA |
| Shift | Night / US Shifts |
| Work Mode | Work From Office |
Walk-in Interview Details
| Details | Information |
|---|---|
| Dates | 23rd April – 29th May 2026 |
| Time | 1:00 PM – 5:00 PM |
| Venue | Embassy Galaxy Business Park, A-44 & 45, Sector 62, Noida – 201309 |
| Contact | Rohan – 8700889707 |
Job Summary
- Handle international customer queries via chat support
- Provide accurate solutions within defined SLAs
- Ensure high customer satisfaction
- Work in a fast-paced non-voice support environment
Key Responsibilities
- Respond to customer queries through chat
- Maintain quality and response time standards
- Document customer interactions in systems
- Follow process guidelines and escalation matrix
Skills Required
- Excellent written English communication
- Good typing speed
- Customer handling and problem-solving skills
- Ability to work in night shifts
Eligibility Criteria
- Graduate or undergraduate can apply
- Freshers and experienced candidates eligible
- Strong English communication mandatory
Benefits
- 5 Days working
- Both-side cab facility
- Competitive salary package
- International process exposure
Important Notes
- Work from Office (Noida)
- Night shift mandatory
- High-volume hiring (100 openings)
Why Join?
- Entry into international BPO process
- Attractive salary for freshers
- Career growth in customer support domain
