Tech Mahindra Business Services Recruiting Bachelor/Masters degree for the position Team Leader – Operations .This position requires Bachelor/Masters degree with prior experience. Interested and eligible candidates have to apply with like arranged at bottom of this post. This vacancy available from 15th Nov 2022 and will expire soon .We are recommended to apply as earliest for early shortlist . Shortlisted candidates have to go through selection process( Test, Interview rounds ) for selection for the position.
Summary of Vacancy- Team Leader – Operations
Company Name | Tech Mahindra Business Services |
Location | Mumbai |
Salary Offering | Not Disclosed |
Hiring Designation | Team Leader – Operations |
Experience Required | 06-08+Years |
Qualification | Bachelor/Masters degree |
No Vacancy | Not Disclosed |
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Time and Venue 16th November – 17th November , 12.00 PM – 7.30 PM SpectrumTowers,Ground floor , Mindspace, Chincholi Bunder Link Road, Malad (West), Mumbai, Maharashtra 400064 Contact – Priyanka Pandey
Job Role or Description
- Process/Operations Management, People Management.
- Primarily responsible for team productivity and quality as per SLA to deliver clients
- Acts as main point of contact for team to resolve all queries, and concerns.
- Workflow management, Quality management of deliverables of team members and process. Ensures entire team has the tools and resources needed to meet their goals
- . Capable of converting business need into tech specs and mentor team leads to execute and direct tech to develop or improve tools and techniques
- LEAN and Agile mindset to be versatile. Ensures the team is operating under the most effective structure. Identifies and develops talent, should be able to people in the right places of work
- Monitors metrics dashboards and ensures consistent usage of the tools.
- Tracks, measures and reports on agreed daily, monthly and quarterly metrics to all stakeholders
- Provides coaching, mentorship and training to others on the team as appropriate and according to the specific needs of the individual and the group.
- Identifies areas for improvement with automation mindset, across the team and proactively takes steps to improve upon these weaknesses by offering ideas for individual and group training and conducting or arranging individual and group training sessions as appropriate.
- Sets goals and priorities for the Team members and researchers in consultation with the Manager & Senior Manager/Director and ensures performance standards are consistently met or exceeded.
Company Profile Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$6.0 billion company with over 158,000 employees across 90 countries
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