π Tech Mahindra Walk-In Drive | Customer Support Voice Process | Freshers & Experienced | Kolkata π
π Start your career with Tech Mahindra! Weβre hiring Customer Support Associates (Voice Process β L2) in Kolkata with 0 to 1 year of experience. Walk in with your resume and walk out with an opportunity to join one of the top global IT firms.
π§βπ» Job Role:
Designation: Customer Support Associate β L2
Process: Voice (Inbound / Outbound Support)
Work Mode: 100% Work from Office
Industry: IT Services & Consulting
π Walk-In Details:
ποΈ Dates: 30th May β 6th June 2025
π Time: 11:30 AM β 4:00 PM
π Venue: Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata β 700156 (Opposite Geetanjali)
π Contact Person: Saleha β 9123034890
π Eligibility Criteria:
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Minimum: Higher Secondary (HS) Pass
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Freshers and candidates with up to 1 year of experience welcome
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Excellent English & Hindi communication skills (Voice Process)
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Typing speed: Minimum 25 WPM with 90% accuracy
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Ready to work in rotational 24/7 shifts
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No planned leaves for 3 months post-joining
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Should not have appeared for Flipkart interview via Tech Mahindra in the last 3 months
πΌ Job Responsibilities:
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Resolve customer queries via voice calls
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Maintain customer satisfaction and professionalism
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Work 5 days a week, 10.5 hours/day (including breaks)
π° Salary Package:
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Experienced (6+ months): βΉ2.20 LPA
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Fresher: βΉ2.12 LPA
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Apprentice (No PF Account): βΉ1.92 LPA
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100% Fixed Salary
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Permanent Hiring
π Documents Required:
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Updated CV
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Aadhar Card
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PAN Card
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Educational Mark Sheets
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Offer Letter, Experience Letter, Last 3 Months Pay Slips (for experienced candidates)
π’ Interview Rounds:
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HR Screening
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Typing Test
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Operational Round
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Voice Versant Test (V4 & above)
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PMAP Assessment
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Final Client Video Interview