Tata Consultancy Services (TCS) Walk-In Interview 2026 | Customer Service Executive (Non-Voice) | Pune Passport Seva Kendra | 22 July – 18 August 2026
Company Introduction
Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions, serving clients across more than 50 countries for over five decades. As part of the Tata Group, TCS is recognized for delivering innovative technology solutions, business process services, and digital transformation initiatives. With a strong focus on employee development, diversity, and customer excellence, TCS offers rewarding career opportunities across various domains, including customer service, operations, and business process management.
Walk-In Interview Highlights
| Particulars | Details |
|---|---|
| Company | Tata Consultancy Services (TCS) |
| Position | Citizen Service Executive (Customer Service – Non-Voice) |
| Experience | 2–4 Years |
| Job Location | Pune, Maharashtra |
| Work Location | Passport Seva Kendra (PSK), Pune |
| Department | Customer Success, Service & Operations |
| Employment Type | Full-Time, Temporary/Contractual |
| Role Category | Non-Voice |
| Walk-In Dates | 22 July – 18 August 2026 (Excluding Saturdays & Sundays) |
| Walk-In Time | 11:00 AM – 04:00 PM |
| Venue Reporting Time | 09:30 AM – 05:00 PM |
| Openings | 25 |
Educational Qualification
| Eligible Qualification | Status |
|---|---|
| B.A. | Eligible |
| B.B.A. / B.M.S. | Eligible |
| B.Com | Eligible |
| B.Sc. | Eligible |
| B.C.A. | Eligible |
Note: Only full-time courses are eligible.
Eligibility Criteria
- Minimum 2 years of experience in Data Processing/Data Entry.
- Good communication and interpersonal skills.
- Strong customer handling skills.
- Proficiency in English and the regional language.
- Good computer knowledge with accurate keyboard skills.
- Candidates who attended a TCS interview within the last 6 months are not eligible.
- BE, B.Tech, M.Tech, and MCA candidates are not eligible, as this is a non-technical role.
Key Responsibilities
- Provide citizen support services at Passport Seva Kendra.
- Perform accurate data entry and document processing.
- Handle customer queries professionally.
- Verify applicant documents and maintain records.
- Ensure timely and error-free processing of passport applications.
- Deliver high-quality customer service while adhering to TCS process standards.
Mandatory Documents to Carry
- Updated Resume
- One Passport-size Photograph
- PAN Card (Mandatory)
- Address Proof and Government ID Proof
- Educational Mark Sheets & Certificates
- Previous and Current Employment Documents
Walk-In Venue
Passport Seva Kendra (PSK), Pune
Montclaire, Sr. No. 134/1 Part, MP-1 Commercial, First Floor,
Baner–Pashan Link Road, Pashan,
Pune – 411021
(PSK shifted to this address on 30 March 2026.)
Interview Schedule
| Walk-In Period | Interview Time |
|---|---|
| 22 July – 18 August 2026 (Monday to Friday only) | 11:00 AM – 04:00 PM |
Contact Person
Citizen Service Manager
HR Contact:
Ms. Srivani Manneru
Human Resources
Tata Consultancy Services
Why Join TCS?
- ✔ Work with one of India’s leading global IT and business services companies.
- ✔ Opportunity to work at Passport Seva Kendra operations.
- ✔ Professional work environment with structured processes.
- ✔ Gain experience in customer service and government service operations.
- ✔ Career development opportunities within the TCS ecosystem.
Important Note
Candidates should carry all mandatory original documents along with photocopies for verification. Only candidates meeting the eligibility criteria and possessing the required data processing/data entry experience should attend the walk-in interview. Applicants who have appeared for a TCS interview within the last six months or hold technical qualifications (BE/B.Tech/M.Tech/MCA) are not eligible for this recruitment drive.
