Tata Consultancy Services (TCS) Walk-in Interview – 15th February 2025
Hiring Service Desk Specialists | 50 Openings | Freshers & Experienced
Looking to kickstart or elevate your career in IT Service Desk Support? Tata Consultancy Services (TCS) is conducting a walk-in interview on 15th February 2025 to hire Service Desk Specialists for 50 open positions. This is your chance to work with one of the leading IT services companies and be part of a dynamic global team!
Job Details:
📌 Position: Service Desk Specialist
📌 Total Openings: 50
📌 Job Type: Full-time
Eligibility Criteria:
✅ Education (Any Graduate/Diploma holders can apply):
- BBA/BMS (Any Specialization)
- B.Com (Any Specialization)
- B.Des (Any Specialization)
- B.Ed (Any Specialization)
- BA (Any Specialization)
- B.Tech/B.E (Any Specialization)
- B.Arch (Any Specialization)
- B.Sc (Any Specialization)
- B.El.Ed (Any Specialization)
- Diploma (Any Specialization)
✅ Experience: 1-5 years
✅ Skills Required: Excellent communication skills, Technical Support, Customer Service, Troubleshooting, IT Support
Walk-in Interview Details:
📅 Date: 15th February 2025
🕘 Time: 10:00 AM – 4:00 PM
📍 Venue: TCS GG7, Gurgaon Expressway, Skyview Corporate Park, Sector 74A
Why Join TCS?
✨ Opportunity to work with a leading global IT services company
✨ Competitive salary + Performance incentives
✨ Professional growth & training programs
✨ Collaborative and innovative work environment
✨ Exposure to global IT service operations
Job description
. Role & responsibilities
- Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills
- Willingness to work in any shifts including night shifts and weekends
- Accountable to answer customer requests and assisting customer either by over the phone, email, chat or Web
- Should be flexible for voice support
- Ability to understand customer issue and route to appropriate team
- Must be a strong cross-team collaborator
- Requires ability to thrive in a demanding, fast paced 24*7*365 operations support environment, which may require working after normal business hours or weekends. Candidates might need to extend support during Week Offs depending on the business requirement
- Basic knowledge about Systems, backup and Network
- Ability to drive higher Customer Satisfaction and maintain the defined SLA’s and KPI’s
Preferred candidate profile
. ITIL Knowledge and Certification.
. Should posses good communication skills (English)
. Technical Troubleshooting Knowledge: Basic desktop issues, printer installations, Active Directory, Exchange, Hardware issues, Wireless issues.
Bring your updated resume, passport-size photo, and valid ID proof for the interview.
⏳ Limited Openings! Walk in and take the next step in your career with TCS.
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