Sutherland is a global Business Process Outsourcing (BPO) and technology services company that provides customer support, digital transformation, analytics, and IT services to clients across industries such as banking, healthcare, e-commerce, and telecommunications.Headquartered in Rochester, Sutherland operates delivery centers in many countries including India, with major offices in Chennai, Hyderabad, and Bengaluru.The company is currently conducting a walk-in drive for Non-Voice (Chat Support) roles.
Job Details – Non-Voice Process (Chat Support)
| Category |
Details |
| Company |
Sutherland |
| Job Role |
Customer Support – Non Voice (Chat Support) |
| Department |
Customer Success, Service & Operations |
| Industry |
BPM / BPO |
| Job Location |
Chennai |
| Employment Type |
Full Time, Permanent |
| Experience |
0 – 4 Years |
| Salary |
₹2.25 – ₹3 LPA |
| Openings |
57 |
| Work Model |
Work From Office |
Walk-In Interview Details
| Detail |
Information |
| Walk-In Dates |
9 March – 13 March 2026 |
| Interview Time |
12:00 PM – 2:30 PM |
| Venue |
Sutherland Global Services – A1 Block |
| Address |
Sriram Gateway Office Parks, Perungalathur |
| Landmark |
Opposite Perungalathur Railway Station |
| City |
Chennai |
| Contact Person |
Gowri (HR) |
| Phone |
7845858783 |
Education Eligibility
| Qualification |
Details |
| Minimum Education |
Graduation not mandatory |
| Eligible Candidates |
Freshers and experienced candidates |
Required Skills
| Skill |
Requirement |
| Communication |
Good English communication skills |
| Customer Handling |
Ability to assist customers via chat |
| Computer Skills |
Basic computer knowledge |
| Problem Solving |
Ability to resolve customer queries |
Work Conditions
| Aspect |
Details |
| Work Model |
Work from Office |
| Working Days |
5 days per week |
| Shifts |
Rotational shifts (mostly night shifts) |
| Week Off |
Rotational |
Benefits
| Benefit |
Details |
| Transport |
Two-way cab facility up to 25 km |
| Incentives |
Based on performance |
| Career Growth |
Opportunities in customer support operations |
Selection Process
| Step |
Process |
| Step 1 |
HR Interview |
| Step 2 |
SD Panel Interview |
| Step 3 |
Voice / Communication Assessment |
Documents to Carry
| Documents |
| Updated Resume |
| Mention “Gowri HR” on top of the resume |
Summary:
The walk-in drive by Sutherland is hiring 57 candidates for Non-Voice (Chat Support) roles in Chennai, offering ₹2.25–3 LPA salary with 5-day work week and cab facility.
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