Sutherland is a leading global business process transformation company that provides customer experience management, back-office services, and digital transformation solutions to clients across various industries. Established in 1986, Sutherland operates in multiple countries and is known for delivering high-quality outsourcing and technology-driven services.
The company specializes in customer support, automation, analytics, and AI-driven solutions, helping organizations improve efficiency and customer satisfaction.
Job Description
Job Title
Email Support Executive (Non-Voice Process)
Department
Customer Success, Service & Operations
Industry
BPM / BPO
Employment Type
Full-Time, Permanent
Job Location
Perungalathur, Chennai (Work from Office)
Roles & Responsibilities
- Handle customer queries through email support
- Provide accurate and timely resolutions to customer issues
- Maintain professional communication with international clients
- Ensure customer satisfaction and service quality
- Follow company guidelines and process standards
Eligibility Criteria
- Freshers and experienced candidates (0–1 years) can apply
- Graduation is not mandatory
- Good written communication skills in English
- Basic verbal communication skills required
- Immediate joiners preferred
Salary & Benefits
- CTC: ₹2.25 LPA – ₹3.0 LPA (based on experience)
- Work Days: 5 days/week
- Shift: Rotational (Predominantly night shifts)
- Transport: Two-way cab facility (within 25 km radius)
Selection Process
- HR Interview
- SD Panel Interview
- Voice Assessment
Walk-In Details
- Dates: 30 March – 2 April
- Time: 11:30 AM – 2:30 PM
- Venue:
Sutherland Global Services
A1 Block, Ground Floor,
Sriram Gateway Office Parks,
Perungalathur, Chennai – 600063 - Contact Person: Gowri HR – 7845858783
Mention “GOWRI HR” on top of your resume before attending
Important Note
Sutherland does not charge any fees for recruitment. Beware of fraudulent job offers.
