Sutherland Walk-in Drive for International Non-Voice Process (Email Support) | Navi Mumbai | 26th June – 2nd July 2025
Looking to start or grow your career in customer support? Sutherland is hiring for Customer Support Executives (Email Process) at its Airoli, Navi Mumbai office. Freshers and candidates with up to 6 months of experience are welcome!
✅ Job Highlights
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Role: Customer Support Executive – Non Voice (Email/Chat/Back Office)
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Experience: 0 – 1 years
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Salary: ₹2.5 – ₹3 LPA (including Travel Allowance + Performance Incentives)
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Location: Thane, Navi Mumbai
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Employment Type: Full-Time, Permanent
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Education: HSC Pass / Graduate (Any stream)
📅 Walk-In Interview Details
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Dates: 26th June to 2nd July 2025
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Time: 2:30 PM – 5:00 PM
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Venue:
Sutherland, 5th Floor, Liberty Tower, Reliable Plaza IT Park,
MIDC Kalwa Industrial Estate, Airoli, Navi Mumbai, Maharashtra – 400708 -
Contact Person: HR Vijeta – 7028312315
📋 Key Responsibilities
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Respond to customer emails and chats promptly and professionally
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Provide accurate information, resolve issues, and ensure satisfaction
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Maintain internal systems and meet assigned targets
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Work collaboratively within the team to improve customer experience
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Operate in rotational shifts, including night shifts
👤 Eligibility Criteria
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Freshers or candidates with up to 6 months of experience
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Excellent written and verbal communication skills in English
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Comfortable with rotational/night shifts
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Must be based in Mumbai and able to commute to Airoli office
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Open to candidates from Central Line (Sion to Dombivli) and Harbour Line (Wadala to Panvel)
(Note: 1.5 km cut-off for Kalyan, Panvel, Dadar)
🎁 Perks & Benefits
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Fixed Salary: ₹18,000 – ₹22,000/month
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Travel Allowance: ₹3,500
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Performance Incentives: Up to ₹2,750
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Overtime Pay + Other Benefits
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5-day work week + 2 rotational weekly offs
🚀 Why Join Sutherland?
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Fast-track career growth in the BPO sector
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Skill development and training
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Global work culture with performance-based incentives
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Opportunity to work with a leading international customer support team
