π’ Sutherland Global Services is conducting a Mega Walk-in Drive for International Voice Process roles from 7th July to 11th July 2025 in Airoli, Navi Mumbai. If you’re looking for a high-growth career in the BPO/ITeS industry, this is your golden opportunity!
π Job Role: International Voice Process (Night Shift)
π Location: Sutherland Global Services, Airoli, Navi Mumbai
π Walk-in Dates: 7th July to 11th July
β° Time: 12:00 PM β 7:00 PM
π Contact HR Priscilla: 7900113531
πΌ Experience: 0 β 3 Years
π° Salary: βΉ3 β 4.75 LPA
π Employment Type: Full-Time, Permanent
β¨ Job Description:
Join our dynamic customer support team handling international clients through voice, chat, and email support. This is a fast-paced, growth-oriented environment suited for young professionals looking to start or scale their career in customer service.
π Key Responsibilities:
- Deliver outstanding voice-based support to global customers
- Manage queries via phone, chat, and email
- Troubleshoot and resolve customer issues quickly and efficiently
- Maintain service quality benchmarks and meet performance goals
- Adapt to a 24×7 rotational work schedule including night shifts
π― Candidate Requirements:
- Strong English communication skills (spoken and written)
- Proficiency in MS Office (Outlook, Word, Excel)
- Fast typing and system navigation skills
- Customer-centric mindset and a team player
- Open to working in rotational shifts (24/7)
π Travel Eligibility:
Applicants must reside within 1.5 km of the nearest railway station in the following zones:
- Central Line: Kalyan to Sion
- Harbour Line: Wadala to Panvel (excluding Taloja & Sukhapur)
- Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)
π Shift & Weekly Off:
- Shift: 24×7 rotational, including night shifts
- Weekly Offs: 2 rotational weekly offs
π Perks & Benefits:
- Lucrative performance-based incentives
- Safe and reliable cab facility
- Medical insurance for health coverage
- Travel allowance included
- Balanced work-life with 2 weekly offs
πΆββοΈ How to Apply:
Walk-in directly with your updated resume anytime between 12:00 PM to 7:00 PM, from 7th to 11th July, at:
π Sutherland Global Services, Airoli, Navi Mumbai
π Join Sutherland and be part of a team thatβs redefining global customer engagement. Make your mark today!