Startek is a global Business Process Management (BPM/BPO) company that provides customer experience management services to leading brands worldwide. The company specializes in voice, chat, email, and digital customer support solutions across industries like telecom, retail, banking, and e-commerce.
Startek focuses on delivering high-quality customer service while maintaining operational excellence and customer satisfaction.
Walk-In Drive Details
| Particulars | Details |
|---|---|
| Organization | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Role | Customer Care Executive / Customer Success Associate |
| Industry | BPM / BPO |
| Experience | 0 – 3 Years |
| Salary | ₹2 – ₹3 LPA |
| Openings | 125 |
| Walk-In Dates | 2nd March – 28th March |
| Timing | 10:00 AM – 4:00 PM |
| Work Mode | Work From Office |
| Location | 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru – 560042 |
| Reference | Mention “Naukri” during walk-in |
Job Responsibilities
| Responsibility Area | Details |
|---|---|
| Customer Interaction | Handle queries via Phone, Email & Chat |
| Issue Resolution | Resolve complaints & escalate complex issues |
| Product Information | Provide accurate product/service details |
| CRM Handling | Update customer records in CRM tools |
| Follow-Up | Ensure customer satisfaction |
| Feedback Collection | Share customer insights with management |
Skills & Qualification
| Criteria | Details |
|---|---|
| Education | Diploma / Any Graduate |
| Languages | English + Hindi (Mandatory) |
| Experience | Freshers & Experienced (0–3 yrs) |
| Skills | Communication, Problem-Solving, Patience |
| Computer Skills | Basic knowledge & CRM familiarity |
| Work Style | Ability to multitask in fast-paced environment |
Contact Persons
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Vidya – 9986218944
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Kiran Kumar – 9014726808
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Kawal – 9740357542
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Jennifer – 8050328034
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Bala – 9148813839
