Startek Walk-in Drive 2026 | Customer Support Executive (Domestic Voice Process) | Bengaluru | Freshers & Experienced
Startek (Aegis Customer Support Services Pvt. Ltd.) is conducting a Walk-in Drive for the position of Customer Support Executive at its Kudlu Gate, Bengaluru office. This opportunity is open to freshers and candidates with up to 2 years of experience who are interested in building a career in customer service and voice support. If you have excellent communication skills and a customer-first approach, you can attend the walk-in interview between 16th July and 31st August 2026.
About Startek
Startek is a leading global customer experience (CX) management company providing customer care, technical support, digital solutions, and business process outsourcing (BPO) services to clients across various industries. With operations in multiple countries, Startek is known for delivering exceptional customer experiences while offering employees continuous learning, career growth, and a dynamic work environment.
Job Overview
| Particulars | Details |
|---|---|
| Company | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Job Role | Customer Support Executive (Domestic Voice Process) |
| Experience | 0–2 Years |
| Employment Type | Full-Time, Permanent |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Role Category | Voice / Blended |
| Job Location | Bengaluru |
Educational Qualification
| Qualification | Eligibility |
|---|---|
| Any Graduate | Eligible |
Eligibility Criteria
- Freshers and experienced candidates with 0–2 years of experience can apply.
- Previous experience in customer service or BPO will be an added advantage.
- Excellent verbal and written communication skills (V4 level preferred).
- Ability to work in a fast-paced environment.
- Willingness to work in rotational shifts, including night shifts.
Key Responsibilities
- Respond to customer queries through phone calls, emails, and chat.
- Resolve customer issues promptly and professionally.
- Deliver high levels of customer satisfaction through effective communication.
- Record and maintain customer interaction details using CRM tools.
- Coordinate with internal teams to resolve escalated customer concerns.
- Stay updated on products, services, and customer support processes.
- Ensure adherence to quality standards and company policies.
Required Skills
- Customer Service
- Domestic Voice Process
- Customer Relationship Management (CRM)
- Email Support
- Chat Support
- Active Listening
- Communication Skills
- Problem-Solving
- Time Management
- Customer Query Resolution
- Team Collaboration
- Computer Proficiency
Walk-in Interview Details
| Particulars | Information |
|---|---|
| Walk-in Dates | 16th July – 31st August 2026 |
| Reporting Time | 9:30 AM – 4:30 PM |
| Interview Time | 10:00 AM – 4:00 PM |
| Interview Venue | Startek, No. 70, Sringar, Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka – 560068 |
Documents to Carry
Candidates should carry:
- Updated Resume/CV
- Government-issued Photo ID Proof
- Educational Certificates and Marksheets
- Experience Certificates (if applicable)
- Passport-size Photographs
Why Join Startek?
- Excellent opportunity for both freshers and experienced professionals.
- Build a career with a globally recognized customer experience and BPO company.
- Gain exposure to voice, email, and chat support processes.
- Continuous learning, training, and career advancement opportunities.
- Dynamic and collaborative work environment with opportunities for professional growth.
