Paytm Job Openings On 14/03/2023.Paytm is India’s largest mobile payments and commerce platform. It started with online mobile recharge and bill payments and has an online marketplace today. In a short span of time we have scaled to over 158mn registered users and more than 90mn monthly transactions. Paytm is the consumer brand of India’s leading mobile internet company One97 Communications. .Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Paytm Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Paytm Recruiting Any Graduate with 01-05+years experience for Customer Onboarding – Voice / Blended position.Complete Details for the Customer Onboarding – Voice / Blended as follows.
Important Details :
- Location :Noida
- No of Vacancies:NA
- Details of Salary:NA
- Opening date for online Application: 14/03/2023
- Mode of application :Walk In
- Time and Venue : 15th March , 1.00 PM – 6.00 PM
Skymark One, Tower D, Sector 98 NOIDAContact – Gurpreet Kaur
See Also : WORK FROM HOME : Tata Consultancy Services Virtual Interview On 15-Mar-23 & 17-Mar-23
Job Description/Skills Required
- Performing call monitoring, identifying errors and best practices on the call.
- Documenting call behaviors and giving appropriate feedback to the agents.
- Applying 80:20 rules while giving feedback to the agent, discussing the call and creating an action plan with timelines.
- Identifying major drivers and reporting to Manager.
- CSAT DSAT Analysis.
- Track performance at team, individual level and share the observations with Training team.
- Participating and facilitating calibrations sessions to check understanding and maintain consistency with feedback.
- Providing feedback to team leaders and managers if needed.
- Preparing and analyzing internal and external quality reports / presentations for management staff review.
Attributes
- Good Written Verbal Communication in English Hindi Mandatory
- Basic PC skills, especially MS Excel
- Self-motivated and self-driven
- Target oriented
- Must adapt well to change, successfully set, and adjust priorities as needed
Click here for Official notification and Apply