HCL Technologies Recruitment 2021. HCL Technologies recruiting Any Graduate for Associate/Senior Associate -(NonTechnical) and issued online Job notification to accept Applications. Interested and eligible candidates can fill the Job application form in online with Education and personal details and submit application along with resume .
HCL Technologies is an Indian multinational technology company that specializes in information technology services and consulting, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise..Eligibility for the Associate/Senior Associate -(NonTechnical) as follows.
Vacancy summary details :
- Company Name: HCL Technologies
- Location :Noida
- Post Name: Associate/Senior Associate -(NonTechnical)
- Qualification: Any Graduate
- Experience:00-04 years
- No of Vacancies: 50
- Details of Salary: 1,75,000 – 3,50,000 P.A.
- Opening date for online Application: 29/03/2021
- Mode of application :Online
- Selection Process: Shortlisted candidates may called for selection process including personal interview and Group discussion , Exam
- Contact Details: Jyoti Gupta
Mail ID- Jyoti.jy@hcl.com
Contact Number – 8586077296
Job Description/Skills Required
- Resolve product or service issues or inquiries by clarifying the customer’s queries; determining the cause of the concern or issue; selecting and explaining the best solution to solve the concern; expediting correction or adjustment; following up to ensure resolution
- Contribute to team effort by accomplishing related results as needed
Identify and assess customers needs to achieve satisfaction - Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle inquiries providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
- Resolve customer inquiries via email, phone and/or chat
- High energy resource with ability to own and assist customer requests/ issues/ needs; and ensure adherence to defined procedures to complete phone/ email/ chat transactions
- Able to probe and gather customer requirements effectively
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