Muthoot Finance Ltd. is one of India’s largest Non-Banking Financial Companies (NBFCs) specializing in gold loans. The company provides quick loans against gold jewellery to individuals and small businesses.

• Founded: 1939

• Founder: M. George Muthoot

• Headquarters: Kochi, Kerala, India

• Industry: Financial Services / NBFC

• Core Service: Gold Loans

• Branch Network: 4500+ branches across India

• Customers: More than 2.5 crore customers

Muthoot Finance is part of the Muthoot Group, a well-known financial group in India. The company offers various financial services such as:

• Gold loans

• Personal loans

• Money transfer services

• Insurance products

• Foreign exchange services

• Microfinance services

The company is known for fast loan approval, strong customer base, and trusted gold loan services.

Job Details – Junior Relationship Executive

 Position Information

• Role: Junior Relationship Executive

• Department: Finance & Accounting / Branch Operations

• Industry: NBFC (Financial Services)

• Employment Type: Full-time, Permanent

• Experience: 0 – 3 Years

• Salary: ₹2.25 – ₹3.75 LPA

 Job Location

Branches in:

• Mumbai Suburban

• Navi Mumbai

• Mumbai (All areas)

Possible branch postings:

• Mulund

• Bhandup

• Antop Hill

• Mazgaon

• Govandi

• Parel

• Ghatkopar

 Key Job Responsibilities

 Customer Handling

• Attend walk-in customers at the branch.

• Explain loan schemes and financial products.

• Maintain good relationships with customers.

 Gold Loan Processing

• Accept gold jewellery as collateral.

• Verify purity and weight of gold.

• Appraise jewellery according to company rules.

 Documentation

• Complete loan documentation.

• Verify customer KYC documents.

• Maintain loan records and files.

 Sales & Cross Selling

• Promote additional company products.

• Achieve individual and branch targets.

• Convert walk-in customers into loan customers.

 Field Work & Business Development

• Visit nearby businesses and customers.

• Generate new loan leads.

• Promote company services.

 Accounts & Branch Operations

• Maintain branch records.

• Prepare Bank Reconciliation Statements (BRS).

• Coordinate with banks.

• Support basic accounts work.

 Follow-ups

• Call customers for interest payments.

• Maintain repayment tracking.

 Branch Management

• Ensure branch safety and cleanliness.

• Maintain confidentiality of customer information.

• Support ATM monitoring if available at branch.

 Eligibility Criteria

• Education: Any Graduate (B.Com / BBA / BA / BSc / B.Tech etc.)

• Experience: Freshers or up to 3 years experience

• Age Limit: Below 30 years

• Good communication skills

• Basic knowledge of finance or banking is an advantage

 Documents Required for Interview

Candidates should carry:

• Updated Resume

• Educational Certificates

• Work Experience Certificates (if any)

• Valid ID Proof (Aadhar / PAN / Driving License)

• 2 Passport Size Photographs

 Walk-In Interview Details

• Interview Date: 14 & 15 March 2026

• Time: 10:00 AM – 4:00 PM

 Venue Address:
Muthoot Finance Ltd
Regional Office, Patel Complex, 1st Floor
Liberty Garden Road, Mamletdarwadi
Above Saraswat Bank, Off S.V Road
Malad (West), Mumbai

 HR Contact:
Dhwani – 7977869365