HCLTech is hiring for Order Management roles across Noida, Gurugram, and Bengaluru. This is an excellent opportunity for experienced professionals in the Telecom sector to join one of the fastest-growing large tech companies in the world.
Job Details:
- Role: Senior Analyst, Associate Manager, Manager
- Experience: 4 – 9 years
- Salary: Not Disclosed
- Locations: Noida, Gurugram, Bengaluru
- Openings: 20
Walk-In Drive Details:
Gurgaon:
- Date: 11th and 13th July 2024
- Time: 11:00 AM – 4:00 PM
- Venue: Candor TechSpace 11 Old Delhi Gurgaon Road, Sector 21 Dundahera, Gurgaon
- Contact Person: Navneet
Noida:
- Date: 11th and 13th July 2024
- Time: 10:30 AM – 4:00 PM
- Venue: A-8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301
- Contact Person: Preeti
Bengaluru:
- Date: 11th July 2024
- Time: 10:00 AM – 4:00 PM
- Venue: Jigani Industrial Area, Bommasandra Jigani Link Road, Bengaluru, Karnataka 560105
- Contact Person: Samrin
Who We Are: We are HCLTech, a global leader in IT services and consulting, supercharging progress through digital, engineering, and cloud capabilities. We are home to 222,000+ people across 60 countries, fostering a diverse, creative, and passionate workforce.
Job Roles and Responsibilities
1. Senior Analyst (Bengaluru):
- Responsibilities:
- Order verification and entry
- Data gathering and order validation
- Customer service record management
- Order tracking and resolution
- Test and installation coordination
- Fallout and exception order management
- Price impacting quotes management
- Skills and Qualifications:
- General knowledge of telecommunications and networking technologies
- Experience with SFDC tools and processes
- Strong communication skills
- Ability to work independently and under pressure
- 5+ years of experience in B2B environments
- Problem management and analytical skills
2. Associate Manager (Bengaluru, Noida, Gurugram):
- Responsibilities:
- Team management (15-20 FTEs)
- Quotation process management
- Order data collection and entry
- Interaction with sales and customers
- Performance management and coaching
- Skills and Qualifications:
- Knowledge of telecommunications and networking technologies
- Experience with SFDC, quoting, and ordering systems
- Strong customer service focus
- Excellent communication skills
- 6-8 years of relevant experience
3. Manager (Bengaluru, Noida, Gurugram):
- Responsibilities:
- Team management (15-20 FTEs)
- Quotation process support
- Workflow management
- Order data collection and entry
- Performance and behavior management
- Skills and Qualifications:
- Knowledge of telecommunications and networking technologies
- Experience with SFDC and workflow management systems
- Critical thinking and technical aptitude
- Strong customer service focus
- Excellent communication skills
- 6-8 years of relevant experience
How to Apply
Interested candidates can walk in directly to the specified venue on the mentioned dates and times. Ensure you meet the experience and skill requirements for the respective roles.
