Infosys BPM Walk-in Drive 2026 | International Customer Support (Voice Process) | Freshers & Experienced | Pune | 100 Openings

Looking to build a career with a global BPM leader? Infosys BPM is conducting a Walk-in Drive for International Customer Support (Voice Process) professionals at its Pune campus. The company is hiring graduates with 0–5 years of experience who have excellent English communication skills and are willing to work in rotational night shifts. This is an excellent opportunity to work with global clients and grow your career in customer support.

Company Overview

Infosys BPM is a leading global business process management company and a subsidiary of Infosys. The organization delivers end-to-end business process outsourcing services across industries, leveraging automation, digital technologies, and analytics. With operations across multiple countries, Infosys BPM provides structured learning, global exposure, and strong career development opportunities.

Job Details

Walk-in Drive Schedule

Walk-in Venue

Infosys BPM Hiring Center
785, Infosys BPM Limited, Ascendas International Tech Park SEZ, Phase III, Plot No. 18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune – 411057

Contact Persons: Dilip & Neha

Eligibility Criteria

• Any Full-Time Graduate with 15 years of education.
• Freshers and candidates with up to 5 years of experience can apply.
• Postgraduates are not eligible.
• Excellent spoken, written, and reading skills in English.
• Willingness to work in rotational night shifts.
• Ready to work from the office.
• Candidates with international voice support experience will have an advantage.

Key Responsibilities

• Handle customer interactions through international voice support.
• Resolve customer queries professionally and efficiently.
• Build strong customer relationships through active listening and empathy.
• Navigate internal systems to provide accurate solutions.
• Adapt quickly to new tools, technologies, and business processes.
• Deliver high-quality customer service while meeting productivity and quality targets.

Required Skills

General Skills

• Excellent English communication skills.
• Customer-focused attitude.
• Strong interpersonal and soft skills.
• Professional call-handling abilities.
• Problem-solving and analytical thinking.

Technical Skills

• Basic understanding of business processes.
• Ability to learn new applications quickly.
• Comfortable using computer systems and business tools.

Documents to Carry

Candidates must bring:

• Updated Resume (Printed Copy)
• Any Two Government-issued Photo IDs (PAN Card, Aadhaar Card, Passport, or Voter ID)
• Original Academic Documents:
  • 10th Marksheet
  • 12th Marksheet
  • Graduation Marksheets
  • Consolidated Marksheet (CMM)
  • Provisional Certificate
  • Degree Certificate

Important: Laptops and cameras are not permitted inside the campus. Government-issued ID proof is mandatory for entry.

Why Join Infosys BPM?

• Work with global clients and international business processes.
• Structured training and continuous learning opportunities.
• Inclusive and collaborative work environment.
• Strong career growth within the Infosys ecosystem.
• Exposure to advanced technologies and global customer support operations.

Important Note

• This role requires 100% Work From Office.
• Candidates must be willing to work night shifts with rotational week-offs.
• Ensure you carry all required original documents for verification.

Official Careers Website

Infosys BPM Careers

If you are a graduate with excellent communication skills and aspire to work in an international customer support environment, don’t miss this opportunity. Attend the walk-in drive on any of the scheduled dates with all the required documents and begin your career with Infosys BPM.