Infosys BPM is conducting a walk-in drive for International Voice Process professionals in Pune. The company is hiring customer-focused candidates for International Customer Support roles with opportunities to work with global clients in a fast-paced BPM environment.
Walk-In Drive Details
| Details | Information |
|---|---|
| Interview Dates | 22 May – 23 May 2026 |
| Interview Time | 10:00 AM – 2:00 PM |
| Location | Pune |
| Openings | 100 |
| Experience | 0 – 5 Years |
| Work Mode | 100% Work From Office |
| Shift | Night Shifts with Rotational Week Offs |
| Contact Person | Dilip |
Interview Venue
Infosys BPM Limited
Ascendas International Tech Park SEZ, PH-III, Plot No.18,
International Tech Park, Rajiv Gandhi Info Park, MIDC,
Phase III, Hinjewadi, Pune – 411057
Job Details
| Category | Information |
|---|---|
| Role | International Voice Process / Customer Support |
| Industry Type | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Voice / Blended |
| Qualification | Any Full-Time Graduate (15 years formal education) |
About the Role
Infosys BPM is looking for enthusiastic candidates with strong communication and customer handling skills to support international customers and resolve queries efficiently in a voice support environment.
Key Responsibilities
- Handle international customer queries and provide effective solutions
- Build rapport through active listening and professional communication
- Maintain customer satisfaction and service quality standards
- Adapt to evolving tools, technologies, and workflows
- Follow ethical and professional customer support practices
Mandatory Requirements
- Excellent English communication skills (Speak, Read & Write)
- Willingness to work night shifts
- Comfortable with Work From Office setup in Pune
- Strong customer handling and problem-solving skills
- International voice support experience preferred
Preferred Qualifications
- Prior customer service or contact center experience preferred
- Graduates from any stream can apply
- Customer support certifications will be an added advantage
Mandatory Documents to Carry
- Updated Resume Printout
- Any 2 Government-issued Photo IDs (PAN / Aadhaar / Voter ID / Passport)
- Original Academic Documents:
- 10th & 12th Marksheets
- Graduation Semester Marksheets
- CMM
- Provisional Certificate
- Degree Certificate
Important Instructions
- Laptops and cameras are not permitted inside the campus.
- Government ID proof is mandatory for campus entry.
- Carry a copy of the interview invitation/email while attending the drive.
- Candidates should report between 10:00 AM and 2:00 PM on the interview dates.
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