Infosys BPM Recruitment 2026: Freshers Hiring for Hindi Voice Process in Mysuru | 10 Vacancies

Infosys BPM is hiring freshers for the Hindi Voice Process – Income Tax in Mysuru, Karnataka. This opportunity is open to candidates with B.Com, BBA, BCA, or B.Sc qualifications from the eligible graduating batches of 2023, 2024, 2025, and 2026. Candidates with no prior work experience can apply if they meet the educational and language requirements. The position offers a full-time, permanent, work-from-office opportunity for candidates with basic computer knowledge, Hindi and English communication skills, and an interest in customer support operations.

Infosys BPM Freshers Recruitment 2026 – Job Details

Company Introduction: Infosys BPM

Infosys BPM is a business process management company and part of the Infosys group. It provides business process services and customer support solutions to clients across different industries. The company offers career opportunities in customer service, voice and non-voice operations, finance, data processing, and other business functions. This fresher hiring opportunity in Mysuru is suitable for graduates who want to begin their careers in a structured business process environment.

Job Description: Hindi Voice Process – Income Tax

Infosys BPM is looking for fresh graduates to join its Income Tax Voice Process in Mysuru. Selected candidates will handle customer interactions, understand customer queries, provide process-related assistance, and follow established scripts and procedures.

Applicants should have completed at least 15 years of full-time education and hold a B.Com, BBA, BCA, or B.Sc degree from an eligible graduating batch. Hindi and English communication skills are mandatory, while knowledge of Telugu or Tamil is an added advantage.

Candidates should have basic computer knowledge, good listening skills, the ability to understand written information, and the flexibility to work according to process requirements. This is a work-from-office role.

Roles and Responsibilities

• Handle customer interactions professionally and courteously.
• Support customers through the Income Tax voice process.
• Communicate effectively in Hindi and English.
• Understand customer queries and provide appropriate process-related information.
• Follow prescribed scripts, standard operating procedures, and quality guidelines.
• Perform outbound calls when required by the process.
• Use basic computer applications and online resources to research and navigate information.
• Read, understand, interpret, and communicate information accurately.
• Maintain clear communication and active listening during customer interactions.
• Perform data entry and manage multiple tasks when required.
• Learn process knowledge quickly and apply it accurately.
• Meet process productivity, quality, and customer service expectations.
• Follow the assigned work schedule and office attendance requirements.

Eligibility Criteria for Infosys BPM Freshers Jobs

Educational Qualification

Candidates must have one of the following qualifications:

• B.Com – Bachelor of Commerce
• BBA – Bachelor of Business Administration
• BCA – Bachelor of Computer Applications
• B.Sc – Bachelor of Science

Candidates must have completed a minimum of 15 years of full-time education.

Eligible Pass-Out Batches

Candidates from the following graduating years are eligible according to the listing:

• 2023
• 2024
• 2025
• 2026

Experience

Freshers with zero years of work experience can apply. Previous experience is not mandatory for this opportunity.

Language Requirements

Mandatory languages:

• Hindi
• English

Additional preferred languages:

• Telugu
• Tamil

Technical and Communication Skills

• Basic computer knowledge.
• Good verbal communication.
• Ability to understand and interpret information.
• English grammar and fluency.
• Active listening and customer handling skills.
• Website research and navigation skills.
• Ability to multitask between calls and data entry.
• Willingness to learn new processes and follow instructions.

Other Requirements

• Must be willing to work from the office in Mysuru.
• Should be flexible with process-related shift requirements.
• Candidates should not have plans for extended leave during the first year, as specified in the job description.
• Must be comfortable with customer interactions and voice-based support work.

Shift Details and Work Location

Job Location: Mysuru, Karnataka.

Work Mode: Work from Office only. Work from home is not offered for this position.

The job listing mentions a day shift, but the detailed description also refers to flexibility for 24×7 environments and rotational night shifts. Candidates should confirm the actual shift schedule with the recruiter before accepting the position.

Salary and Benefits

Infosys BPM has not disclosed the salary for this fresher voice process position in the available job listing. Candidates can confirm the salary package, incentives, benefits, training details, and other employment conditions during the recruitment process.

How to Apply for Infosys BPM Freshers Jobs 2026

Interested candidates can apply through the Infosys BPM job listing on Naukri.

1. Visit the Infosys BPM careers listing on Naukri.
2. Search for the Hindi Voice Process – Income Tax opening in Mysuru.
3. Check the qualification, eligible pass-out years, language requirements, and work location.
4. Update your resume with your degree, graduation year, language skills, and computer knowledge.
5. Submit your application through the job portal.
6. Keep your phone and email available for recruiter communication.

Apply here: Infosys BPM Careers on Naukri

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