IGT Solutions is conducting a Mega Walk-in Drive for Customer Support Executive (International Voice Process) roles in Delhi NCR. This is a great opportunity for freshers and experienced candidates looking to build a career in the BPO/customer service industry. If you have strong communication skills and are comfortable working in a voice process with rotational shifts, this role offers excellent exposure and growth opportunities.
Job Details
| Category | Details |
|---|---|
| Company Name | IGT Solutions |
| Job Role | Customer Support Executive (International Voice) |
| Department | Customer Success, Service & Operations |
| Industry Type | BPM / BPO |
| Experience Required | 0 – 4 Years (Freshers & Experienced) |
| Salary Package | Up to ₹3.6 LPA |
| Job Location | New Delhi / Gurugram / Delhi NCR |
| Employment Type | Full-Time, Permanent |
| Education | Graduate / Undergraduate |
| Openings | 100 |
| Walk-in Dates | 8th April – 11th April 2026 |
| Interview Timings | 10:30 AM – 4:00 PM |
| Venue | IGT Solutions, Ground Floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram – 122016 |
| Contact Person | Swati (9643109925) |
| Work Mode | Work From Office |
| Shift | 24×7 Rotational (Including Night Shifts) |
| Role Category | Customer Support / Voice Process |
Key Responsibilities
- Handle customer queries and service requests via voice support
- Resolve customer issues and provide appropriate solutions
- Use internal systems and tools for customer interaction
- Escalate complex issues to higher authorities
- Follow company policies and ensure quality service delivery
- Participate in training sessions to improve performance
Skills Required
- Excellent verbal and written communication skills
- Basic computer knowledge and system handling
- Strong problem-solving ability
- Customer-focused attitude
- Ability to work in rotational shifts
Eligibility Criteria
- Freshers or candidates with 6 months BPO/Travel experience
- Graduate or Undergraduate candidates
- Willingness to work in voice process and night shifts
Key Highlights
- High number of openings (100 positions)
- Opportunity to work in an international voice process
- Good exposure to customer handling and global clients
- Career growth in BPO and customer experience domain
Note: Candidates can walk in directly with an updated resume or connect via WhatsApp with the HR.
