IGT Solutions is a global customer experience management company providing digital and customer engagement services to leading brands worldwide, especially in travel, hospitality, and technology domains. Known for its employee-friendly culture and structured training programs, IGT Solutions offers excellent entry-level career opportunities for freshers in the international BPO sector.
Walk-In Interview Details
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Dates: 2nd February – 7th February 2026
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Time: 9:30 AM – 5:30 PM
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Venue:
IGT Solutions Pvt. Ltd.
Maple High Street, 7th Floor,
Opposite Ashima Mall,
Hoshangabad Road, Bhopal -
Contact Person: Nikhil Singh – 9584886493
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Openings: 15
Job Details
Role: Customer Success Associate – International Process
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Industry: IT Services & Consulting
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Department: Customer Success, Service & Operations
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Employment Type: Full Time, Permanent
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Work Environment: International Contact Centre (Voice / Chat / Email)
Eligibility Criteria
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Experience: 0 – 1 Year (Freshers welcome)
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Education:
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Bachelor’s Degree OR
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Undergraduate dropouts can also apply
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Job Location: Bhopal
Job Responsibilities
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Navigate and utilize multiple computer systems efficiently
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Handle customer, client, and vendor interactions professionally
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Escalate issues to supervisors when required
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Attend training sessions to improve performance and client satisfaction
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Follow all contact centre policies and procedures
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Perform additional tasks as assigned by management
Skills & Competencies
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Strong process orientation
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High energy, integrity, and work ethics
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Excellent interpersonal and communication skills
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Strong problem-solving ability
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Good computer skills and system navigation
Shift Details
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24/7 Rotational Shifts (including night shifts)
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Open to working in blended processes (Voice & Chat/Email)
Salary
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₹1.5 – ₹2.5 LPA
Why Join IGT Solutions?
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Entry-level opportunity in international process
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Structured training and career growth
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Exposure to global clients
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Supportive and learning-oriented work culture
