💼 Kickstart your career with HDFC Bank!
Are you looking to step into the world of banking and customer service? HDFC Bank is conducting a Walk-In Interview for the Officer – Customer Care (Virtual Care) role at its Chennai Phone Banking Unit. If you have 0 to 2 years of experience and possess good communication and customer service skills, this is your chance to be part of India’s leading private bank.
📍 Walk-In Drive Details:
- Dates: 28th & 31st May 2025
- Time: 10:30 AM – 3:30 PM
- Venue:
HDFC Bank Ltd,
6th Floor – Tower B (Phone Banking),
Commerzone Building, Mount Poonamallee Road,
Porur, Chennai – 600116 - Contact Person: Arun Ganesh
- Important Note: Carry a screenshot of this post on your mobile as a gate pass.
👩💼 Position: Officer – Customer Care (Virtual Care)
- Job Location: Chennai
- Industry: Banking & Financial Services
- Department: Customer Success, Service & Operations
- Role Category: Customer Success Associate
- Employment Type: Full-Time, Permanent
- Experience: 0 – 2 Years
- Education: Any Graduate
🛠️ Job Responsibilities:
- Ensure accurate and error-free complaint management
- Resolve complaints related to cards, liabilities, and assets within defined TATs
- Maintain zero-defect resolution standards for all customer queries
- Adhere to process compliance and audit/SQ guidelines
- Contribute to overall customer satisfaction and service excellence
✅ Who Should Apply:
- Freshers or professionals with up to 2 years of experience
- Candidates with prior experience in banking, BPO, or customer service will have an added advantage
- Strong communication skills and a problem-solving mindset
- Willingness to work in a fast-paced phone banking environment
🎓 Educational Requirement:
- UG: Any Graduate (No specialization required)
