🏦 HDFC Bank Walk-In Drive – Officer Customer Care | 19th to 23rd May 2025 | Shillong
Looking to build a career in customer service with one of India’s leading private sector banks? HDFC Bank is conducting a Walk-In Drive for the role of Officer Customer Care – Virtual Care in Shillong. Freshers and experienced candidates (0–3 years) are welcome to apply!
📅 Walk-In Interview Details
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Date: 19th May to 23rd May 2025
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Time: 11:30 AM to 3:00 PM
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Venue:
HDFC Bank, Shillong IT Park,
Umsali, East Khasi Hills,
Shillong, Meghalaya -
Contact Person: Arkilang Lyngrah
👥 Role: Officer Customer Care – Virtual Care
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Industry Type: Banking
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Department: Customer Success, Service & Operations
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Employment Type: Full-Time, Permanent
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Experience: 0–3 Years
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Education: Any Graduate
📝 Job Responsibilities
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Handle inbound customer calls across banking products (Accounts, Loans, Cards, Deposits, etc.)
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Deliver high-quality service in line with defined benchmarks
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Record interactions accurately in CRMNext and related systems
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Ensure compliance with process, audit, and quality guidelines
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Maintain updated knowledge of bank products, systems, and policies
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Complete other assigned operational duties including record keeping and attendance
💡 Who Can Apply?
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Freshers with excellent communication skills are welcome
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Candidates with up to 3 years of customer service or banking experience preferred
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Strong interpersonal skills and fluency in English and local languages
📌 Important Note:
📄 Please carry a Government Photo ID Proof for the interview.
💼 Why Join HDFC Bank?
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Work with India’s most trusted private bank
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Great opportunity for freshers to start a banking career
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Learn from industry leaders with world-class systems
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Attractive compensation and long-term career growth
📣 Don’t miss this opportunity to join HDFC Bank’s dynamic customer support team.
Walk in with your resume and ID proof between 19th–23rd May and start your journey in the banking sector!
