HDFC Bank Released Job Openings On 06/03/2023.HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 2000 branches and 5624 ATMs spread over 996 towns and cities across India The Banks American Depository Shares (ADS) are listed on the New York Stock Exchange (NYSE) and the Global Depository Receipts (GDRs) are listed on Luxembourg Stock Exchange.
Vacancy Details:
HDFC Bank Recruiting Any Graduate with 00-04+Years Experience for Customer Retention – Voice / Blended Position.Complete Details for the Customer Retention – Voice / Blended follows.
Important Details :
- Location : Chennai
- No of Vacancies:NA
- Details of Salary:NA
- Opening date for online Application:06/03/2023
- Mode of application :Walk In
- Time and Venue : 8th March , 9.30 AM – 5.30 PM
HDFC BANK LTD., MD TOWERS,5th floor, NO.56, VADAPALANI, JAWAHARLAL NEHRU ROAD, 100 FEET ROAD, CHENNAI-600026, TAMIL NADUContact – J Arun Kumar
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Job Description/Skills Required
Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers.
- To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently
- To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported.
- To ensure complete and accurate resolution within the defined TATs.
- To ensure process compliance as per the set Audit and SQ guidelines.
Desired Candidate Profile
- Good Team spirit
- Inter personal skill
- Good communication skill (Malayalam,English,Hindi)
- Proactive & focused approach
- Banking Product & Process Knowledge
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