HCLTech Walk-In Interview 2026 for Freshers – O2C Voice Process Jobs in Chennai

HCLTech is conducting a walk-in interview for freshers in Chennai for the Order to Cash (O2C) Customer Service Associate – Voice Process role. This is an excellent opportunity for fresh graduates looking to start their careers in customer service, order management, finance operations and business process services. The position is open to candidates with 0–1 year of experience, while engineering graduates are not eligible for this particular drive.

HCLTech Walk-In Interview 2026 – Job Details

HCLTech O2C Voice Process – Job Description

The selected candidates will join the Order to Cash (O2C) Customer Service team and support customers throughout the order management and fulfillment process. The role involves handling customer queries, processing sales orders, coordinating with internal teams and ensuring smooth execution of the end-to-end O2C cycle.

This position is suitable for fresh graduates who have good English communication skills, customer-handling abilities, attention to detail and an interest in customer service, finance operations or supply chain processes.

Key Responsibilities

• Manage customer orders from order receipt through delivery.
• Process sales orders accurately using ERP systems such as SAP, Oracle or Microsoft Dynamics.
• Handle customer queries through phone, email and chat.
• Coordinate with Sales, Logistics, Supply Chain, Finance and Warehouse teams.
• Track shipment status and provide timely updates to customers.
• Handle order modifications, cancellations and returns.
• Assist in resolving customer complaints and service-related issues.
• Support invoice-related queries and coordinate with Accounts Receivable teams.
• Maintain accurate customer records and transaction documentation.
• Follow SLA requirements, process guidelines and quality standards.

HCLTech Freshers Eligibility Criteria

Candidates interested in the HCLTech O2C Voice Process Fresher Walk-In should meet the following requirements:

• Freshers and candidates with 0–1 year of experience can apply.
• Candidates should have a Bachelor’s degree in Commerce, Business Administration, Management, Economics, Arts, Science or a related discipline.
• Good verbal and written English communication skills are required.
• Basic knowledge of MS Office, Excel and Outlook is preferred.
• Candidates should have good customer service and problem-solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Willingness to work in shifts if required.
• Engineering graduates are not eligible for this particular recruitment drive.

Preferred Skills

Candidates with the following skills may have an advantage:

• Basic understanding of Order to Cash (O2C) processes.
• Knowledge of ERP systems such as SAP, Oracle or Microsoft Dynamics.
• Strong attention to detail.
• Analytical and problem-solving skills.
• Ability to prioritize multiple tasks.
• Customer-handling and interpersonal skills.
• Good communication in English.
• Adaptability and teamwork.

Key Competencies

• Customer Focus
• Excellent Communication Skills
• Team Collaboration
• Attention to Detail
• Time Management
• Problem Solving
• Adaptability
• Customer Handling
• Analytical Thinking

Career Growth Opportunities at HCLTech

This fresher opportunity can help candidates build a career in customer service, finance operations, order management and supply chain operations. Potential career paths include:

• Customer Service Executive
• O2C Analyst
• Order Management Specialist
• Accounts Receivable Associate
• Supply Chain Operations Analyst

HCLTech Walk-In Interview Venue

HCLTech
No. 602/3/138, Special Economic Zone,
Elcot-SEZ, Medavakkam High Road,
Near HDFC Bank ATM,
Sholinganallur, Chennai – 600119.

HR SPOC: Shinaz / Vinoth

HCLTech Walk-In Interview Date and Time

Date: 10th October 2026
Time: 9:30 AM to 1:00 PM
Location: Sholinganallur, Chennai

Candidates should reach the venue during the specified interview hours and carry an updated resume along with relevant educational and identification documents.

How to Apply for HCLTech O2C Jobs in Chennai

Interested and eligible candidates can attend the HCLTech Walk-In Interview for Freshers – O2C Voice Process directly at the Chennai venue on 10th October 2026.

Fresh graduates who are interested in O2C, customer service, order management, finance operations or international business processes can use this opportunity to begin their professional careers with HCLTech.

HCLTech O2C Voice Process Walk-In Interview 2026 – FAQs

1. What is the job role at HCLTech?

The position is for an Order to Cash (O2C) Customer Service Associate – Voice Process.

2. Can freshers apply for this HCLTech job?

Yes. Freshers and candidates with 0–1 year of experience are eligible.

3. Are engineering graduates eligible?

No. Engineering graduates are not eligible for this particular recruitment drive.

4. What qualification is required?

Candidates with a Bachelor’s degree in Commerce, Business Administration, Management, Economics, Arts, Science or a related field can apply.

5. Where is the HCLTech walk-in interview conducted?

The interview will be held at HCLTech, Elcot-SEZ, Sholinganallur, Chennai.

6. When is the HCLTech walk-in interview?

The walk-in is scheduled for 10th October 2026, from 9:30 AM to 1:00 PM.

7. How many vacancies are available?

The recruitment drive mentions 30 openings.