💼 HCLTech Walk-In Drive for Freshers | Process Associate | Non-Tech | Email Support | Gurugram | 28 June 2025
📣 HCLTech is hiring fresher graduates (BA, BCom, BBA) for an exciting Non-Tech Process Associate role at its Gurugram office. Start your ITES career with one of India’s top tech companies!
👥 Openings: Multiple
🏢 Company: HCLTech
📍 Location: HCLTech, Candor Tech Space, Tower 11, 1st Floor, Sector 21, Dundahera Village, Gurugram, Haryana 122022
🗓️ Walk-In Date: 28 June 2025
🕚 Time: 11:00 AM to 4:00 PM
📞 Contact Person: Vikas Kapoor
👤 Role: Process Associate (Non-Tech – Email Support)
Experience: Fresher (0 years)
Department: Customer Success / Non-Voice Support
Employment Type: Full Time, Permanent
Shift: 24/7 rotational shifts, 5 days working, 2 rotational offs
Work Location: Client Site – Unitech Signature Towers, Gurugram
🎓 Eligibility Criteria:
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Education: BA, BCom, BBA graduates only
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Note: Technical graduates (B.Tech/B.Sc IT etc.) and result-awaited candidates are not eligible
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Strong English written and verbal communication is mandatory
✅ Job Responsibilities:
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Handle customer queries via email support
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Process simple to complex orders with accuracy and urgency
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Use logical reasoning for business decisions
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Maintain client databases, validate orders, and verify payment terms
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Ensure compliance with internal order-to-cash processes
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Collaborate with cross-functional teams to resolve customer issues
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Administer sales orders and ensure proper documentation flow
🧠 Required Skills:
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Excellent written English & email drafting skills
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High attention to detail and professionalism
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Good critical and analytical thinking
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Time and workflow management
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Self-motivated and proactive
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Strong decision-making and compliance understanding
📋 Documents to Carry:
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Updated resume (hard copy)
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Government ID proof
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Educational certificates
🎯 Why Join HCLTech?
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Work for a leading global IT services company
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Learn and grow in a non-tech, client-facing role
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Competitive environment and structured training
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Opportunities to work with a top-tier global client in the search engine domain
🔥 Looking for a career start in customer operations? Join HCLTech’s walk-in on 28 June in Gurugram and step into your future with one of the best brands in the tech industry!
