š¼ HCLTech Hiring for International Voice & Blended Technical Support Process | Noida | 16th – 18th June 2025
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Walk-in Dates: 16th June to 18th June 2025
š Time: 11:30 AM ā 4:00 PM
š Venue: HCL Technologies, A-8-9, Maharaja Agrasen Marg, Block A, Sector 60, Noida
š Nearest Metro Station: Sector 59, Noida
š¤ Contact Person: Aman Chhabra
š HCLTech is Hiring! International Voice & Blended Technical Support Process
Take your career to the next level with HCLTech ā a global leader in IT Services and Consulting. We are looking for enthusiastic professionals to join our International Voice Process and US Technical Support (Blended Process) team in Noida.
š§ Roles & Responsibilities
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Handle technical and customer support queries via voice and email
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Troubleshoot moderate to complex hardware/software/application issues
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Document issue details, severity, and resolution actions clearly
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Escalate unresolved issues as per the SOP
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Work in coordination with internal teams to ensure timely resolution
ā Eligibility Criteria
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Experience: 1 – 4 Years in International BPO/Technical Support
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Education: Any Graduate
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Excellent verbal and written communication skills
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Comfortable working in 24×7 US shifts with rotational week-offs
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Prior experience in international voice support or technical troubleshooting is a plus
š Perks & Benefits
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Full-time permanent position (on-roll)
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Both-side cab facility
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Hybrid work model after probation
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Work with one of the top global IT service providers
š Documents to Carry
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Updated Resume
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Valid Government ID
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COVID-19 Vaccination Certificate
ā ļø Important Note: Do NOT carry any laptops, pen drives, or external storage devices.
š Join HCLTech ā Empowering your career with innovation, inclusion, and global opportunities. Walk in and be part of our next-gen tech revolution!