HCL Technologies Walk In On 17th April 2023 For Any Graduate

HCL Technologies Released Job Openings On 14/04/2023..Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for HCL Technologies s Recruitment 2023 are provided below. Interested and eligible candidates can  submit application along with resume. 

Vacancy Details:

HCL Technologies Recruiting Any graduates with 01-05 Years Experience for International Non-Voice Process Customer Service Position. 

Important Details :

• Location : Chennai
• No of Vacancies:NA
• Details of Salary:NA
• Opening date for online Application:14/04/2023
• Mode of application :Walkin
• Time and Venue: 17th April , 9.30 AM – 2.30 PM
  No 602/3 Elcot Economic Zone, Sholinganallur Village, Medavakkam High Road, Sholinganallur, Chennai – 600119
  Contact – Harish K

See Also : Indian Railway Catering and Tourism Corporation (IRCTC) Walk In On 18th April 2023 

Job Description/Skills Required

• Answering customers’ inquiries via Chat, Email, and Social Media. providing the right information.
• Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services.
• Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.
• Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.
• Communicates with other departments to answer customers’ inquiries, solve their problems and fulfill their needs
• Building lasting relationships with clients and other team members based on trust and reliability.
• Utilizing software, databases, scripts, and tools appropriately.
• Understanding and striving to meet or exceed metrics while providing excellent consistent customer service.
• Making sales or recommendations for services that may better suit customers’ needs.
• Taking part in training and other learning opportunities to expand knowledge of the company and position.
• Adhering to all company policies and procedures.

About Company: HCL Technologies Limited, d/b/a HCLTech, is an Indian multinational information technology services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.

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