Kickstart your career with HCL Technologies – one of India’s leading IT giants! We are conducting a Mega Walk-In Drive in Noida for Customer Support Executive (US Voice Process) roles. This is a golden opportunity for freshers and undergraduates/graduates seeking a promising start in the corporate world.
Join us at our Noida office on 8th and 9th May 2025, from 11:00 AM to 2:00 PM. Walk in with your updated CV and grab the chance to work with a global tech leader!
Job Details
👉 Designation: Customer Care Representative – Freshers
👉 Job Role: Voice Process – US Customer Service
👉 Qualification Required:
- Eligible: Any Graduate / Undergraduate
- Not Eligible: B.Tech, M.Tech, BCA, MCA, Law Graduates, Regular Students
👉 Experience: Freshers welcome
👉 Work Location: HCL Technologies, Sector 144, Noida
👉 Interview Venue:
HCL Technologies,
A-8 & 9, Sector 60,
Noida, Uttar Pradesh – 201301
👉 Walk-in Dates & Time:
🗓️ 8th May – 9th May 2025
🕚 11:00 AM to 2:00 PM
👉 Contact Person: Shivangi Sharma
📧 Email: Shivangi.sh@hcltech.com
Key Responsibilities:
- Handle inbound customer queries from US clients
- Provide timely and effective resolutions adhering to company policies
- Maintain call quality standards and ensure high customer satisfaction
- Document interactions and escalate unresolved issues
- Participate in feedback and training sessions
- Adhere to shift timings and cab schedules (Two-way cabs provided)
What We’re Looking For:
- Excellent spoken and written English
- Strong interpersonal and customer-handling skills
- Willingness to work in US shift timings
- Positive attitude and eagerness to learn
Perks and Benefits:
✅ Opportunity to work in a leading global tech firm
✅ Professional growth and career development
✅ Two-way cab facilities
✅ Friendly and inclusive work culture
How to Apply:
No prior appointment needed – just walk in directly with your updated resume and valid ID proof. For any queries, feel free to reach out to Shivangi Sharma via the email mentioned above.
