HCLTech Mega Walk-In Drive for Freshers & Experienced – Customer Support Executive
Join HCLTech and elevate your career in customer support! We are hiring Freshers and Experienced candidates for our UK/US Voice Process in Noida. If you have excellent communication skills and a passion for customer service, this is your opportunity!
📅 Walk-In Dates: 17th March – 19th March 2025
🕚 Time: 11:00 AM – 2:00 PM
📍 Interview Venue: HCL Technologies, A-8 & 9, Sector 60, Noida, Uttar Pradesh – 201301
📍 Work Location: Noida, Sector-144
Job Details:
- Role: Customer Care Representative – Voice Process
- Experience: 0 – 3 Years (Freshers Welcome)
- Industry: IT Services & Consulting
- Department: Customer Success, Service & Operations
- Employment Type: Full-Time, Permanent
- Shift: UK / US Process (24×7)
- Cab Facility: Two-Way Cabs Available
Eligibility Criteria:
✅ Education: Any Graduate / Undergraduate (No Regular Students, No Law Graduates)
✅ Ineligible: B.Tech, M.Tech, BCA, MCA candidates for fresher roles
✅ Experience: International voice process (Preferred in Banking domain)
✅ Skills Required:
✔ Excellent verbal and written communication skills
✔ Strong customer service mindset
✔ Ability to handle inbound UK/US customer queries
✔ Empathetic, proactive, and professional approach
Key Responsibilities:
✔ Answer inbound customer queries efficiently
✔ Maintain high levels of customer satisfaction & first-call resolution
✔ Follow process guidelines & escalation procedures
✔ Maintain data security and confidentiality
✔ Engage in feedback implementation & training
Why Join HCLTech?
🚀 Global career opportunities in IT & Consulting
📈 Skill development programs
🏆 Competitive salary & benefits
🚖 Cab facility for easy commute
🎯 Best-in-industry work environment
How to Apply?
📧 Email your resume to Priyanka.shastri@hcltech.com
💼 Walk in directly between 17th – 19th March 2025 at HCL Technologies, Noida, Sector 60
📞 Contact HR: Priyanka Shastri
💡 Don’t miss this opportunity! Join HCLTech and kickstart your career in customer support.
