HCL Mega Walk-In Drive for Freshers – 12th & 13th September 2024
Are you a recent graduate looking to kickstart your career in technology? HCL is excited to announce a Mega Walk-In Drive specifically for freshers on 12th and 13th September 2024. This is a fantastic opportunity to join one of the leading global IT services companies and embark on an exciting career path.
Event Details
- Dates: 12th September 2024 – 13th September 2024
- Time:11.00 AM – 4.00 PM
- Location:HCL Technologies: – A-8 & 9, Sector 60, Noida, Uttar Pradesh -201309
- Contact: Shivangi Sharma ( 09717105994 )
Who Should Attend?
Designation: Customer Care Representative-Freshers
- Any Grad and Undergrad can apply (No Regular Students / No Law Graduate/B.tech)
- B.tech Candidate is not eligible
- Age Criteria: – 18 Years to 32 Years
Work Experience & Qualification criteria:
- Excellent communication skills – both verbal and written – with a professional telephone etiquette
- Helpful, empathetic, and enthusiastic about customer service
- Freshers in UK Inbound calling preferably in Banking domain
Job Description
- Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security – proprietary data of customers
Seize this opportunity to launch your career with HCL. We look forward to meeting you on 12th and 13th September!
