Genpact Mega Virtual Drive for Voice (English & Hindi) on 31st Jan 2024 (Wednesday).Any graduate except law.Fluent in English and Hindi.Freshers are eligible.Previous experience in a customer service role chat/email/voice.Effective probing skills and analyzing / understanding skills.Analytical skills with customer centric approach.You should be able to work on a flexible schedule (including weekend shift).
Responsibilities:Respond to customer queries and customers concern.Provide support for data collection to enable Recovery of the account for end user.Maintain a deep understanding of client process and policies.Reproduce customer issues and advance product bugs.Provide excellent customer service to our customers.You should be responsible to exhibit capacity for critical thinking and analysis.Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
Time And Venue : 31st Jan 2024, 12 PM to 2 PM,Zoom ID: https://genpact.zoom.us/j/94416255357
 Interview On 31st Jan 2024 For Any Graduate Freshers And Experienced){kind=link}
 Interview On 31st Jan 2024 For Any Graduate Freshers And Experienced){kind=link}