Genpact Warangal Walk-In Drive – Technical Support Chat Roles | 8th March 2025
Kickstart Your Career with Genpact!
Genpact, a leading global professional services firm, is hiring freshers for Technical Support Chat roles in Warangal. If you have excellent communication skills and a passion for customer service, this is your opportunity to join a reputed organization and build a rewarding career.
Job Details:
🔹 Position: Technical Support – Chat Process
🔹 Experience: Freshers
🔹 Qualification: Any Graduate
🔹 Job Type: Full-time
🔹 Location: Warangal, India
🔹 Walk-In Date: 8th March 2025
🔹 Venue: Genpact, Incubation Cntr, Hanamkonda, Telangana, 50-Survey no. 1596, 1703/1 of Madikonda village, Ground and First floor, Plot no.1, Phase I in IT incubation centre, Warangal, Telangana-506002
Responsibilities:
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you
Minimum qualifications:
- Graduate (Any Field except Law)
- Fluent in English
- Only Freshers are eligible (2020/2021/2022/2023/2024 PASSOUTS
Preferred qualifications:
- Effective probing skills and analysing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
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