Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM
Genpact Mega Walk-In Drive
- Experience: 00-01 year
- Qualification: Any Graduate
- Job Location: Hyderabad
- Role :Customer Success, Service & Operations
- Openings: 01
Time and Venue
29th June, 11.00 AM – 12.30 PM
Venue: Genpact,F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Job Description
Genpact Mega Walkin drive for Customer service: Voice roles (English) on 29th June 2024 ||Hyderabad || Result awaited candidates can also apply
Shifts: Flexible with any shift
Responsibilities
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
Qualifications we seek in you
Minimum qualifications
- Graduate (Any Discipline except Law)
- Freshers are eligible / Result awaited candidates are eligible
- Candidates with previous experience (1 year) in voice process can also apply
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updates resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
